"MC Patient Services Specialist"

Extended Job Title

MC Patient Services Specialist

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Requisition ID

43443BR

Travel Required

None

Pay Grade Maximum

$19

Major/Essential Functions

• Ensure patients are registered and discharged in a timely manner each day. Also ensuring clinic notes are in system daily.
• Enter and complete reminders into EMR in response to sick calls, and nursing and provider visits.
• Answers routine questions.
• Enters all work in the computer daily with NO backlog.
• Act as back up for other Correctional Business Assistants as required.
• Scans medical records into EMR as requested.
• Process data conversion of incoming offenders.

Grant Funded?

No

Pay Grade Minimum

$18

Pay Basis

Hourly

Schedule Details

Monday thru Friday

Work Location

Amarillo

Department

Amarillo Clements Unit

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Occasional Duties

Other duties as assigned by supervisor.

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.