"Med Billing Assoc Supv"

Job Details

Extended Job Title
Med Billing Assoc Supv

Position Description
This position is responsible for the direction and supervision of Medical Billing Associates and the various aspects of maintenance of patient billing accounts. This position supervises patient registration, insurance follow-up and collection, financial screening of unfunded patients, responses to patient billing inquiries, collection of patient payments, posting of payments and rejections, and other related activities in the Regional Campus Business Office or department. Directly supervises Medical Billing Associates and Sr. Medical Billing Associates. Carries out supervisory responsibilities in accordance with the TTUHSC policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees as needed; addressing complaints and resolving problems.

Requisition ID
43779BR

Optional Attachments
Professional/Personal Reference

Travel Required
Up to 25%

Pay Grade Maximum
22.50

Major/Essential Functions

• Work and maintain assigned ETM work flows using appropriate Outcome.
• Enter detailed documentation in Task Notes, and in General Comments or Financial Comments as appropriate.
• Contact patient or employer via phone and follow up with a formal request letter to attain current billing information, and update CPM and Athena IDX with the correct information and bill it as appropriate.
• Appeal and redirect claims. All appeals should be processed in accordance with the individual payer requirements.
• Ensure all batches have all the required documents and ensure the batch is not out of balance, daily.
• Posting or verifying rejections and/or payments from the Explanation of Benefits (EOB) or the Remittance and Status, (R&S)
• Handle all claims, initial or rebills, should be billed electronically unless not possible.
• Utilize all required information for effective claim resolution and work and resolve any mail received from the payer or any other source.
• Analyze, research and work the UMC Rescue Report.
• Research and report any billing issues or updates through the SharePoint sites as well as reporting them to management.
• Work on refund requests to determine whether or not we agree with the request and follow the appropriate process to resolve it.
• Provide assistance to ensure completion of essential duties within the team and A/R as well as within all areas of the MPIP office whenever needed.
• Collect insurance updates and notifications and inform the appropriate stakeholders.
• Training and attending meetings.
• Meet standard Metrics and KPIs as assigned by leadership or supervisors
• Supervises a team, works on the hiring process, interviews, updates the metrics when needed, evaluates a team, schedules, and monitors the work progress of a team.

Grant Funded?
No

Pay Grade Minimum
18.24

Pay Basis
Hourly

Work Location
Lubbock

Preferred Qualifications

• Experience in accounts receivable management within a health care setting.
• Experience using CPT, ICD10, HCPCS, modifiers, coding.
• Experience using current Microsoft Office Suite, and Adobe Acrobat.

Department
MPIP Admin Lbk

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift
Day

EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications
A minimum of a High school diploma or equivalent required, Five years of office experience. Bachelor's degree in business or related area preferred OR Three years' work experience in the Medical Billing Associate program.