"Medical Assistant Associate/Assistant (Internal Applicants Only)"

The West Ann Arbor Health Center Parkland Plaza is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located 380 Parkland Plaza in Ann Arbor. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.

Work with the Adult/ Pediatric Specialty care teams in a fast paced outpatient setting. Provide exceptional customer service to patients and families by performing clinical processes that result in the management of efficient patient flow. Selected candidate must excel in patient intake, information gathering, direct patient care, data entry, patient preparation for procedures, medication administration, clinical support to providers, patient follow-up, and prescription management. Other responsibilities include: taking vital signs, injections, EKGs, performing and or assisting simple diagnostic tests and procedures, collecting specimens, sterilization/cleaning of equipment, supply stocking, and maintenance of patient care areas. Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms and provide information to patients as directed. Perform patient care administrative tasks as needed.

Individual must exhibit a professional and positive image when interacting with patients, faculty and staff. They must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal, and communication skills; and demonstrate ability to interact with a diverse population.

• High school diploma or GED.
• Knowledge of basic medical terminology.
• Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients.

Associate Level:

• 1-3 years of experience

Assistant Level:

• 0-1 years of experience
• Some office experience

Preferred:

• Experience within an ambulatory setting
• Experience with an electronic medical record
• Knowledge of University policies and procedures
• Certified or Registered Medical Assistant
• Experience with Adult Patients
• Experience working within a large, complex healthcare setting

Candidates must be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast paced environment. In addition, candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, and excellent attendance. Demonstrated active listening, written and verbal skills

Monday- Friday with some evening shifts

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Perks and Benefits:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions
• Management that provides quality training and direction