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University of Wisconsin - Madison

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Madison, WI, USA

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"Medical Program Assistant"

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Medical Program Assistant

Job Summary

The Department of Radiology offers a unique opportunity for a Medical Program Assistant to support our Neuroradiology physicians featuring; a growing department with a track record for supporting professional growth, team-oriented culture with a focus on innovation, and a flexible work from home schedule.

The mission of the University of Wisconsin Department of Radiology is to improve human health through innovation in clinical care, imaging research, and education. To achieve our mission, we; provide outstanding, respectful, and culturally sensitive patient care; improve the health of our patients by creating innovative technology and translating imaging research into clinical practice; recruit, educate, and develop imaging healthcare professionals; share our clinical expertise through regional outreach to the people of Wisconsin and their healthcare providers.

Additional Job Details

  • Work schedule: typical hours are Monday through Friday 8:00a.m.- 4:30p.m. This can be flexible and will be determined at the time of hire.
  • This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
  • Successful candidates will address the following Knowledge, Skills, and Abilities in their cover letter.
    + Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    + Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    + Active listening skills
    + Critical thinking skills
    + Reading comprehension skills
    + Time management skills

Key Job Responsibilities

  • Coordinates with senior management to define program goals and fiscal objectives
  • Identifies opportunities for program improvements and makes recommendations to the appropriate entities
  • Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
  • Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
  • Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
  • Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
  • Serves as the primary contact and subject matter expert for specified program policies and procedures

Department

School of Medicine and Public Health, Department of Radiology, Administrative Support.

Join UW Radiology and UW Health—A Legacy of Innovation

The University of Wisconsin Department of Radiology, in partnership with UW Health, has been at the forefront of clinical care, imaging research, and education for nearly a century. ... Visit our official website to learn more about our work and opportunities.

Compensation

The starting salary for the position is $22.00 per hour; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH University Staff Benefits Flyer.

Required Qualifications

  • Administrative experience or equivalent.

Preferred Qualifications

  • Experience with scheduling and maintaining appointments/calendars.
  • Experience working in an academic or clinical environment.
  • Experience working in a customer service environment.

Education

High School Diploma or equivalent required.

How to Apply

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either “I am a current employee” or “I am not a current employee” under . You will then be prompted to upload your application materials.

Important: The application has only one attachment field. Upload all required documents in that field, either as a single combined file or as multiple files in the same upload area.

Upload required documents:
• Cover letter
• Resume

Your cover letter should address how your training and experience align with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes, and a candidate is selected.

University sponsorship is not available for this position...

Contact Information

Amanda Joncas, ajoncas@wisc.edu

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