"Microcredentials Program Business Analyst"

Posted: 27-Jan-26

Location: Waltham, Massachusetts

Internal Number: R0012736

Shape the Future of Career-Ready Education

Brandeis University’s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the Microcredentials Program Business Analyst. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready competencies.

In this role, you will lead the implementation and long-term administration of Suitable, the University’s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.

The hiring range for this position is $82,500 - $92,500.

What You Will Do

Phase I: Platform Implementation and Launch (25%)

• Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals.
• Build and refine workflows for experience submissions, approvals, and student reflections.
• Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On.
• Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office.

Phase II: Ongoing System Administration and Optimization (45%)

• Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor.
• Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions.
• Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment.
• Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized.
• Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus.

Microcredentials and Career Readiness (30%)

• Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development.
• Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies.
• Support students and Center staff in translating engagement data into resumes, LinkedIn profiles, and interview narratives.

What You Bring

Required Qualifications

• Bachelor’s degree required; Master’s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field.
• Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments.
• Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard.

Preferred Skills and Strengths

• Strong understanding of student development theory and the career readiness landscape.
• Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows.
• Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data.
• Demonstrated change management skills and comfort leading organizations through the adoption of new technology.
• Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors.
• Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks.
• Commitment to ensuring engagement opportunities and microcredential pathways are accessible to all student populations.

Why This Role Matters

This position plays a pivotal role in helping students connect their campus experiences with post-graduate success. You will influence how learning is recognized, how skills are documented, and how students articulate their career readiness, while helping the University build a scalable, data-informed microcredentialing strategy.

If you are motivated by building systems, translating complexity into clarity, and advancing meaningful learning pathways, we encourage you to apply.