This position functions as a point of contact for Veterans Services, to receive visitors and/or telephone calls; answer routine questions; take messages and/or refer to appropriate offices.

This position will assist with liaison efforts and request, sort, display and distribute military and benefit related materials appropriately.

The position participates in admission activities both on and off campus. They also provide initial advising to prospective students and parents about admission, financial aid and registration processes.

This position works closely with the Office of Financial Aid, Office of Student Accounts, and the Scholarships Office to ensure that the proper information is provided to the students.

Coordinate activities involving the distribution and receipt of information from departments or units within the assigned area.

Coordinate the work of other staff including administrative personnel, student workers, and part-time employees.

This position will participate in call campaigns and outreach initiatives as directed.

Qualifications

High school diploma or equivalent and three (3) years of general office experience. Specific program-related experience is desired. Education can be substituted for experience.

Additional education in a related field may be substituted for experience.

Minimum Knowledge, Skills and Abilities

• Knowledge of basic word processing software and the ability to operate standard PC/PC software applications
• Knowledge of scope, guidelines, and operation of departmental or unit program
• Knowledge of assigned department forms, rules, etc.
• Knowledge of record-keeping procedures
• Knowledge of applicable university policies and procedures
• Interpersonal skills
• Oral and written communication skills
• Analytical and problem solving skills
• Ability to perform basic mathematical computations
• Ability to review materials and identify discrepancies or mistakes (i.e., proofreading)
• Ability to respond to several demands at one time
• Ability to maintain records
• Ability to provide information and assistance to assigned staff and customers
• Ability to plan, organize, and coordinate activities and the work of others
• Knowledge of acceptable advising and/or recruiting techniques and practices
• Skill in making written and oral presentations
• Ability to advise and recruit prospective students
• Ability to speak in public, and make presentations

Why Work at AUM?

Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Equal Opportunity Compliance Statement

AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Human Resources/ Affirmative Action/Equal Employment Opportunity (AA/EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the AUM community.

Posted Date

7/2/2026

This position functions as a point of contact for Veterans Services, to receive visitors and/or telephone calls; answer routine questions; take messages and/or refer to appropriate offices.

This position will assist with liaison efforts and request, sort, display and distribute military and benefit related materials appropriately.

The position participates in admission activities both on and off campus. They also provide initial advising to prospective students and parents about admission, financial aid and registration processes.

This position works closely with the Office of Financial Aid, Office of Student Accounts, and the Scholarships Office to ensure that the proper information is provided to the students.

Coordinate activities involving the distribution and receipt of information from departments or units within the assigned area.

Coordinate the work of other staff including administrative personnel, student workers, and part-time employees.

This position will participate in call campaigns and outreach initiatives as directed.

Qualifications

High school diploma or equivalent and three (3) years of general office experience. Specific program-related experience is desired. Education can be substituted for experience.

Additional education in a related field may be substituted for experience.

Minimum Knowledge, Skills and Abilities

• Knowledge of basic word processing software and the ability to operate standard PC/PC software applications
• Knowledge of scope, guidelines, and operation of departmental or unit program
• Knowledge of assigned department forms, rules, etc.
• Knowledge of record-keeping procedures
• Knowledge of applicable university policies and procedures
• Interpersonal skills
• Oral and written communication skills
• Analytical and problem solving skills
• Ability to perform basic mathematical computations
• Ability to review materials and identify discrepancies or mistakes (i.e., proofreading)
• Ability to respond to several demands at one time
• Ability to maintain records
• Ability to provide information and assistance to assigned staff and customers
• Ability to plan, organize, and coordinate activities and the work of others
• Knowledge of acceptable advising and/or recruiting techniques and practices
• Skill in making written and oral presentations
• Ability to advise and recruit prospective students
• Ability to speak in public, and make presentations

Why Work at AUM?

Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Equal Opportunity Compliance Statement

AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Human Resources/ Affirmative Action/Equal Employment Opportunity (AA/EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the AUM community.

Posted Date

7/2/2026