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"Noncredit Health Academy Support Specialist Categorically Funded Position"

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Noncredit Health Academy Support Specialist Categorically Funded Position

Job Details

Noncredit Health Academy Support Specialist Categorically Funded Position

Salary: $63,129.00 - $76,932.00 Annually
Job Type: Classified Staff
Job Number: 185
Closing: 1/16/2026 11:59 PM Pacific
Location: Wake Campus, CA
Department: School of Extended Learning Admin

Basic Functions

Under the direction of the Department Chair/Director, perform a variety of specialized duties in support of the Noncredit Health Academy programs; plan, coordinate and organize office activities and coordinate flow of communications, correspondence and information for Noncredit Health Academy programs; prepare and maintain a variety of manual and automated records and reports.

Representative Duties

ESSENTIAL DUTIES:
Perform a variety of specialized duties in support of Health Academy programs; assure smooth and efficient office operations, and proper and timely completion of projects and activities; plan, coordinate and organize office activities and coordinate flow of communications and information for Health Academy programs.

Provide technical information and assistance to applicants, administrators, faculty, staff, students and the public concerning Health Academy, programs, operations, applications and related functions, activities, standards, requirements, services, policies and procedures.

Serve as the primary administrative assistant to Health Academy program staff; provide public relations and communication services; initiate and receive telephone calls; take, retrieve and relay messages as needed; schedule and arrange appointments, conferences, meetings and other events.

Receive visitors; provide assistance or direct to appropriate staff; respond to inquiries and provide assistance and information; exercise independent judgment in resolving a variety of issues; refer difficult issues to administrators.

Receive, review, process and file applications for Health Academy programs; prepare folders for applicant records; verify applicant eligibility; compile and request transcripts and other student information as needed; keep applicants current regarding application status.

Compile information and prepare and maintain a variety of records, reports and files related to applications, programs, minutes, students, waiting lists, prerequisites, graduates, questionnaires and assigned activities.

Input and update applicant, program and other data in an assigned computer system; establish and maintain automated records and files; initiate queries, develop spreadsheets, tables and charts, and generate various computerized lists, reports and documents; assure accuracy of input and output data.

Compose, independently or from oral instructions, note or rough draft, a variety of materials such as inter-office communications, forms, letters, memoranda, announcements, bulletins, agenda items, lists, notices and other materials; review, revise, edit, format and proofread a variety of documents and information.

Research, compile and verify a variety of data and information related to applicants and health and nursing programs; duplicate, assemble, distribute, collect, verify and assure accuracy and completeness of various documents.

Coordinate and attend a variety of meetings as assigned; compile and prepare agenda items and other required information and materials for meetings and other events; take, transcribe and distribute minutes as directed.

Perform special projects and prepare various forms and reports on behalf of the Health Academy program manager; attend to administrative details on special matters as assigned.

Communicate with applicants, personnel, various outside agencies, students and the public to exchange information and resolve issues or concerns.

Operate a variety of office equipment including a calculator, copier, fax machine, typewriter, computer and assigned software; perform minor maintenance and repairs on equipment as directed; arrange for equipment maintenance and repairs as needed.

Receive, sort and distribute mail as required; prepare and distribute informational materials and bulk mailings; contact others to request documents as needed.

Maintain appointment and activity schedules and calendars for department chairs as required; coordinate travel arrangements and hotel reservations as needed; reserve facilities, equipment, services and supplies for meetings and other events as needed.

Monitor inventory levels of office supplies; order, receive and maintain appropriate inventory levels of supplies; prepare and process purchase orders and requisitions as directed.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high school and four years of clerical or secretarial experience -or - Bachelor's degree plus one year clerical or secretarial experience, involving frequent public contact, including some work with health or nursing programs in a college or similar environment.

Sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of Community College Students.

PREFERRED QUALIFICATIONS:
- Experience working in a healthcare setting, clinical and/or administrative.
- Work with a diverse student community from High school students to adult learners.
- Experience with computer technologies, including Microsoft Office, Google Docs, and college record-keeping systems.
- Experience working with people who value diversity, equity, and inclusion.
- Excellent customer service skills.
- Ability to multitask and complete assignments in a timely manner.
- Experience working in an environment where information shared might be confidential.

WORKING HOURS:
Monday - Friday: 8:00am - 4:30pm

Hours may vary 40 hours per week, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.

SALARY INFORMATION:
The current salary schedule range for the Noncredit Health Academy Specialist position is Salary Table 29 Range 28, $63,129 - $71,437. Nine step salary range continues to a maximum of $76,932. *This is a categorical position subject to continued funding*

Knowledge and Abilities

KNOWLEDGE OF:
Terminology, practices and procedures of assigned office.
Organization, operations, policies and objectives of the Noncredit Health Academy programs and activities.
Modern office practices, procedures and equipment. Record-keeping and filing techniques.
Business letter and report writing, editing and proofreading.
Practices, procedures and techniques involved in the processing of applications
Telephone techniques and etiquette.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Data control procedures and data entry operations. Interpersonal skills using tact, patience and courtesy.
Operation of a computer and assigned software.
Oral and written communication skills.
Methods of collecting and organizing data and information.

ABILITY TO:
Perform a variety of specialized duties in support of the Noncredit Health Academy programs.
Provide technical information concerning Health Academy programs, operations, applications and related standards, requirements, services, policies and procedures
Receive, review, process and file applications for Health Academy Technology programs.
Assure smooth and efficient office operations.
Compose correspondence and written materials independently or from oral instructions.
Learn, interpret, apply and explain laws, codes, rules, regulations, policies and procedures.
Type or input data at an acceptable rate of speed.
Understand and resolve issues, complaints or problems.
Answer telephones and greet the public courteously.
Communicate in a designated second language as assigned by the position.
Complete work with many interruptions.
Compile and verify data and prepare reports.
Maintain a variety of records, logs and files.
Utilize a computer to input data, maintain automated records and generate computerized reports.
Establish and maintain cooperative and effective working relationships with others.
Meet schedules and timelines.
Work independently with little direction.
Communicate effectively both orally and in writing.

WORKING CONDITIONS:

ENVIRONMENT:
Office environment.
Constant interruptions.

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information in person and on the telephone.
Sitting or standing for extended periods of time.
Seeing to read a variety of materials.

GENERAL REQUIREMENTS (Upon Offer of Employment):

  • The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
  • The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
  • Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
  • Proof of college coursework or degrees indicated will be required of selected candidates.
  • All offers of employment are subject to approval by the Board of Trustees.

APPLICATION PROCESS

REQUIRED APPLICATION DOCUMENTS:

(The following required documents must be submitted electronically via the online application system.)

  1. Online District Application form at https://www.schooljobs.com/careers/sbcc
  2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
  3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
  4. Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance.
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