Nursing Technical Simulation Operations Coordinator (aHEO)

The Lehman College campus is in the Bronx, New York and is a Senior College within the City University of New York (CUNY) system. Lehman is the only four-year public college in the Bronx and is recognized as a Hispanic-serving Institution. The college serves mainly undergraduate students preparing them for employment, the professions and further study.

The Department of Nursing is currently housed in the School of Health Sciences, Human Services and Nursing (HS2N). The School of Health Sciences, Human Services and Nursing currently includes six departments: Exercise Science and Recreation (EXR), Health Equity, Administration and Technology (HEAT), Health Promotion and Nutrition Sciences (HPNS); Social Work; Speech, Language and Hearing Sciences, and Nursing. The school is also home to the CUNY Institute for Health Equity. Departments in the School actively engage with community and government partners to support evidence-based practices and health equity, with a special emphasis on urban populations. The faculty are also strongly committed to high quality teaching and preparation of ethical and skilled health and human service professionals.

The Department of Nursing invites applications for a full-time Nursing Technical Simulation Operations Coordinator beginning in Summer/Fall 2026. This position provides comprehensive technical, simulation, audiovisual, and instructional technology support for the Department of Nursing’s simulation center, skills laboratories, computer laboratories, and HyFlex instructional environments. The position supports faculty, staff, and students in the effective use of healthcare simulation technologies, instructional technologies, networked systems, and audiovisual equipment to enhance teaching, learning, and clinical training.

The position works closely with nursing and health sciences faculty to support simulation-based education, laboratory instruction, distance learning, and classroom technology. This position also assists with the planning, implementation, maintenance, and troubleshooting of simulation equipment, laboratory technology, networked systems, and multimedia systems used in instructional environments.

This is a full-time 35 hour per week on-campus, in person, non-remote position to accommodate the needs of nursing faculty and students in the simulation/laboratory center. This requires a presence in the evenings and some weekends.

QUALIFICATIONS

Bachelor’s degree in a relevant field such as healthcare, nursing, allied health, biology, instructional technology, information technology, simulation technology, or a related field.

REQUIRED QUALIFICATIONS:

• Demonstrated knowledge of healthcare simulation equipment, audiovisual systems, and instructional technology.
• Demonstrated knowledge of computer hardware, software, and multimedia systems.
• Ability to troubleshoot technical, simulation, and audiovisual equipment.
• Strong communication and interpersonal skills.
• Ability to train and support faculty and students in the use of technology and simulation equipment.
• Ability to work independently and manage multiple projects.
• Ability to lift and move equipment (25-100 lbs as needed).
• Commitment to obtaining Certified Healthcare Simulation Operations Specialist (CHSOS) within two years of hire (if not already certified).

SKILLS/ABILITIES/COMPETENCIES REQUIRED

• Clinical knowledge and experience working in a healthcare field such as allied health profession certification and training, Registered Nurse, Licensed Practical Nurse, Paramedic, Emergency Medical Technician, or equivalent demonstrated experience
• Fundamental knowledge of computer hardware and software
• Able to express technical information clearly and simply to non-technical person
• Maintain confidentiality regarding job assignments and sensitive issues
• Maintain a welcoming, supportive attitude toward all people
• Ability to work independently under limited supervision
• Excellent interpersonal and communication skills
• Able to work effectively in a team environment with internal and external individuals from different disciplines and different levels of training.
• Excellent Computer skills, including Outlook email, Microsoft Office software (Word, Excel, PowerPoint) Zoom teleconferencing platforms, and site-specific software.
• Knowledge of Mac O/S is beneficial
• Strong written and verbal communication skills and the ability to negotiate and problem-solve
• Capacity to maintain composed demeanors under stressful situation
• Independent judgement skills to multi-task, organize work, and set priorities

CUNY TITLE OVERVIEW

Provides support to students and faculty in the use of instructional systems, software, and programs.

• Researches and prepares program materials, FAQs, and user guides
• Provides telephone and/or email support for faculty and student users of instructional systems, software, and programs
• Develops training materials and delivers orientation/training sessions
• Maintains on-line information on web sites
• Acts as liaison to related areas such as CUNY's Computer and Information Services area, to evaluate and escalate reported problems, and disseminate information notices
• Assists faculty with use of instructional technology to support educational goals
• Performs other duties as assigned.

Job Title Name: IT Academic Technology Coordinator

CUNY TITLE
Assistant to HEO

FLSA
Non-exempt