"Office Associate II"

Position Information

Position Title
Office Associate II

Position Type
Staff

Full Time or Part Time
Full Time

Department
Transportation, Distribution, and Logistics

FLSA
Non-Exempt

Grade
5

Hiring Salary Range
$34,000

Union/Non Union
Non Union

Job Description Summary

The Office Associate II performs general clerical/office activities to assist administrative and/or professional personnel. This position interacts with the general public by providing information and assistance as it relates to the department’s activities/services, rules and regulations. Assignments are typically routine and include clear instructions consistent with established procedures.

The budget period is from July 1, 2025 through June 30, 2028.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• High school diploma, GED, or equivalent required.
• One-year of related experience or required course work/certification.

Criteria

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Greets visitors and answers phones; directs person(s) to the appropriate personnel and/or takes message. Provides standard information regarding department procedures, policies, services, etc. upon request.
• Enters statistical and narrative data into computer files according to established procedures and generates standard lists and reports as required.
• Opens, sorts and distributes mail to appropriate personnel.
• Provides customer services by providing forms/applications and answering routine questions regarding departmental programs and services.
• Prepare files including organizing and assembling required documents and preparing and affixing appropriate labels.
• Assist in scheduling meetings and appointments for department personnel and in maintaining appointment and or/ facilities calendars.
• Types various materials including correspondence, reports, etc.; checks for accuracy and completeness; prepares for printing and distributes.
• Files documents, forms correspondence, etc., according to established filing system.
• Gathers, complies and/or review data to ensure completeness and accuracy. May prepare standard recurring reports.
• Enters applications for admissions in the selected database system or any other related record keeping platform(s).
• Enters credit and continuing education registrations where applicable.
• Perform related work as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of general clerical/office practices and procedures including basic office workflow procedures.
• Knowledge of data processing methods, information storage and retrieval techniques.
• Skilled in clerical/office functions such as typing/data entry, filing, answering telephones.
• Skilled in operation of basic office equipment and machines, computer terminal, typewriter, copy machines, adding machines, etc.
• Skilled in basic mathematical computations.
• Skilled in the use of computer hardware and applicable computer software.
• Skilled in communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and receive work direction.

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the ECT department

Is Background Check Required?
Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No

Posting Detail Information

Posting Number
PGCC42111/12 GFF4

Open Date
11/25/2025

Close Date

Open Until Filled
Yes

Background Check Statement
Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants
Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions
Required fields are indicated with an asterisk (*).

1. * Which of the following best describes the highest level of education you have completed?
   * Master's Degree or higher from an accredited college/university
   * Bachelor's Degree from an accredited college/university
   * Associate's Degree from an accredited college/university
   * One to two years of college credit (30 credit hours is equivalent to one year)
   * Less than 30 credits from an accredited college/university
   * High School Diploma or GED
   * None of the above
2. * Do you have one year of related experience or required course work/certification?
   * Yes
   * No
3. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
   * Yes
   * No
4. * How did you hear about this employment opportunity?
   * HERC
   * HigherEd Jobs
   * Hispanic Outlook
   * Indeed
   * Personal Referral
   * PGCC Website
   * Social Media (LinkedIn, Twitter, Facebook)
   * The Chronicle of Higher Ed
   * The Washington Post
   * Other: Please indicate below
   * Educause
5. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Other