"Office Manager- MCG-Otolaryngology"

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at USG Board Policy 8.2.18.1.2.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at Board Policy 6.5.

Location

Augusta University:

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Department of Otolaryngology-Head and Neck Surgery at the Medical College of Georgia treats adults and children with ear, nose, and throat disorders, with emphasis on thyroid and parathyroid surgery, head & neck cancer, neck masses, endoscopic sinus surgery, otology, cochlear implants, plastic surgery, sleep surgery, skull base surgery, voice disorders, adult dysphagia, and complex airway reconstruction.

Our faculty are devoted to the education and development of outstanding clinicians according to core competencies of patient care, medical knowledge, practice-based learning, communication, professionalism, and systems-based practice. The five-year Otolaryngology Head and Neck Surgery residency program offers a broad range of clinical and academic experiences designed to produce world class otolaryngologists and includes intensive exposure to the medical and surgical management of all facets of our specialty. State-of-the-art research facilities, a collaborative research environment, and outstanding clinical resources place the Medical College of Georgia at Augusta University at the leading edge of new scientific advancements. The department is currently conducting over 40 studies, and in the last five years has published over 140 papers, establishing it as one of the leading institutions for research. Our research is supported by the NIH and other external sponsors; it includes both basic and clinical investigation in all major areas of otolaryngology.

Job Summary

The Office Manager is responsible for daily oversight of the Otolaryngology academic office, supervises administrative staff, serves as Associate Editor for the department newsletter, and coordinates multiple faculty, fellow, and staff processes/functions.

Responsibilities

• Supervise administrative staff (administrative assistant, office associate, medical office coordinator, surgery scheduler), conduct monthly staff meetings, correct and approve biweekly staff work hours/leave via OneUSG and TimeNet.
• Coordinate Faculty Promotion and Tenure process, coordinate Faculty/Fellow Recruitment Efforts, supervise department CME events and symposia, coordinate in/out processing & orientation for new faculty, fellows and staff. Maintain department files, coordinate logistics for all department functions, update and distribute department clinical schedules, other duties as assigned.
• Coordinate and Oversee Faculty, Fellow and Staff Leave and Travel: Maintain Faculty/Fellow/Resident/Staff travel and leave sheets; compose and distribute Faculty/Fellow Away Dates Memo, Enter and/or approve exempt leave dates in OneUSG and TimeNet, coordinate and log faculty OC and OA events.
• Serve as Associate Editor for departmental newsletter - The OTO Observer. Compile newsworthy information for department newsletter and email announcements.
• Hold and maintain departmental p-card. Maintain all necessary documentation and reports for p-card activity.
• Assist Department Administrator and Business Manager as needed.

Required Qualifications

Bachelor's degree from an accredited college or university along with one year of progressive office experience, to include supervisory experience.
OR
Associate degree and seven years of progressive office experience, to include supervisory experience.

Preferred Qualifications

Experience in an academic medical or surgical setting.

Knowledge, Skills, & Abilities

Proficient in Microsoft Office and other computer software/databases.

Medical terminology and transcription.

SKILLS

Excellent interpersonal, written, and verbal communication skills.

Customer Service experience/skills to deal with faculty, staff, residents and patients.

Possess strong organizational and communication skills.

ABILITIES

Ability to maintain confidentiality.

Detail oriented, able to work under deadlines.

Ability to coordinate multiple concurrent projects and tasks.

Shift/Salary/Benefits

Shift: Days; Monday - Friday (Work outside of normal business hours may be required).

Salary: $42,200-$45,884.80 annually.

Pay Band: B7

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: Until Filled.

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.