Operations Coordinator - Housing

Job Details

Operations Coordinator - Housing

Job ID: 298932
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth.

Location

Statesboro Campus - Statesboro, GA

Department Information

Resident Life - Administrative Services

Job Summary

The Operations Coordinator for Housing is responsible for assisting and managing the business, occupancy, and facility operations of University Housing. This position will also act as a department liaison with other offices providing services to students.

Responsibilities

• Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
• Oversee front desk operations to ensure excellent customer service to students and parents
• Process student housing charges, billing, and occupancy changes impacting student accounts
• Coordinate housing correspondence, including contracts, applications, room assignments, and changes
• Manage break housing approvals, relocations, communications, and billing
• Oversee all summer housing processes and assignments for summer school, camps, and conferences
• Develop and implement efficient front desk and operational processes to enhance service delivery
• Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
• Manage the key system, central office operations, storage, purchasing, and inventory processes
• Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• One (1) or more years of related work experience

Proposed Salary

$19.15 - $22.84 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References