Operations Coordinator

Job Details

Posting Details

Working Title
Operations Coordinator

Position Number
01455A

Department
HONORS COLLEGE

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
F Administrative Support (Clerical & Sales)

Job Description

The Operations Coordinator will provide operational and logistical support to the entire College staff, the dean, and students to ensure that the College is able to meet the needs of its growing student body. This position reports directly to the dean, and works alongside the coordinators for admissions and outreach, programming, and academics. The person in this position will be the College’s liaison with units and offices across the university in matters related to operations, logistics, and event management. This position is critical to meeting the College’s mission of synchronizing academic affairs and students affairs to offer our students an exceptional overall college experience.

Type of Recruitment

Knowledge, skills and abilities

• Considerable knowledge of customer service techniques and problem resolution to address challenges and resolve issues
• Excellent organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines
• Strong interpersonal and communication skills to interact effectively with diverse stakeholders, including students, faculty, staff, and external partners
• Proficient skills in using administrative and productivity tools such as MS Office Suite, database management systems, and project management software
• Detail-oriented with a high degree of accuracy in data management and documentation
• Basic experience with operations management
• Ability to maintain confidentiality, exercise discretion, and handle sensitive information with professionalism

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Considerable experience in administrative support, customer service, and problem resolution

Considerable experience using multiple computer applications and ensuring accuracy

Some experience with fiscal administration

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

• Some experience working in higher education
• Some knowledge of institutional policies, academic regulations, and accreditation standards in higher education
• Working knowledge of emerging trends and best practices in higher education administration and program support
• Working knowledge of Commonwealth budgeting and procurement practices
• Working knowledge of various funding streams to support student success, including grant stipends and awards

Conditions of Employment

This an on-campus position.

Annual Salary/Hourly Rate
Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number
S03274

Job Open To
General Public

Open Date
04/17/2026

Close Date
04/24/2026

Open Until Filled
No

Special Instructions Summary

Please attach a resume and cover letter.

Criminal Background Check

The final candidate is required to complete a criminal history check.