"Operations Coordinator"

Job Details

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.

Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university’s main campus is located in St. Davids, PA, with many programs also offered online. Eastern’s core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.

Position Description

Position Summary
The Operations Manager supports the Department of Mathematical Sciences and associated programs, most especially the Data Science program.

Position Responsibilities

• Embodies Christian values of caring and compassion, justice and integrity, competence and affirmation
• Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission
• Must provide timely and excellent customer service to students, faculty, and other staff
• Draft, edit, and coordinate departmental policies and procedures
• Train new Faculty or Adjuncts on departmental policies, processes, and Brightspace
• Coordinate ETP requests
• Creation of Departmental Dashboard to track key performance indicators
• Build relationships with Alumni (needs to start while they are in the program)
• Analyze student assessment data and generate reports.
• Maintain administrative calendar and facilitate departmental operations.
• Assist in revising and updating course syllabi, exams, manuals, handbooks and website.
• Assists the Chair with the day to day implementation and monitoring of the departmental budget and Cost Center (s) including initiating/processing Purchase Orders and Check Requests.
• Facilitate meetings by reserving rooms and arranging setup for a variety of situations.
  Secure textbook lists from professors and send to students
• Administrative responsibilities as needed

Qualifications

Knowledge, Skills and Abilities

• Bachelor’s degree
• Strong organizational and time management skills
• Positive and professional attitude and behavior
• Excellent written, verbal, and interpersonal communication skills
• Thorough, with great attention to detail
• Proficient in Google Workplace and Microsoft software
• Ability to work independently
• Experience in higher education a plus
• Interest in understanding data science

About Eastern University

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.

Background Checks

Standard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.

Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances:

1. Affidavit;
2. FBI Criminal Record Check;
3. Pennsylvania Department of Human Services Child Abuse History Clearance and;
4. Pennsylvania State Police Criminal Record Check.

In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have "direct contact with children" must complete the background check process prior to employment. Results must be submitted within ten days of receipt.

Description Disclaimer

This description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.

Statement of Non-Discrimination

Eastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.