"Operations/Training Lieutenant (Staff Associate), Campus Police"

Job Description

Operations/Training Lieutenant (Staff Associate), Campus Police

Non-Unit Professional position, 37.5 hours/week

Campus Location: Danvers

SALARY: Salary range $83,000.00 - $91,000.00. The offered salary will be commensurate with experience and education but will not exceed the stated range. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The Operations/Training Lieutenant is a mid-level management position within the North Shore Community College Police Department. This role is responsible for the direct leadership of day-to-day public safety operations, ensuring efficient, high-quality responses to safety concerns on college-owned properties.

The Operations/Training Lieutenant Manages sworn officers, civilian staff, and dispatch personnel; coordinates and delivers departmental training; ensures compliance with departmental policies, state and federal laws, and accreditation standards; and develops strategies to enhance campus safety. This position serves as a key liaison between command staff and frontline personnel and plays a critical role in community engagement, operational oversight, and emergency management.

ESSENTIAL FUNCTIONS:

Leadership & Supervision

• Directly supervises sworn and civilian staff, providing guidance, mentorship, and evaluations.
• Enforces departmental policies, procedures, and performance standards.
• Completes annual performance evaluations and provides ongoing feedback to personnel.
• Initiates and manages disciplinary actions when required.
• Serves as acting Commander during the absence of the Chief or Deputy Chief.

Operational Oversight

• Plans, organizes, and coordinates day-to-day police operations, ensuring adequate staffing for patrol, investigations, dispatch, and records management.
• Oversees responses to critical incidents, assuming command and directing personnel and resources.
• Develops strategies to address emerging crime trends, quality-of-life issues, and community concerns.
• Ensures proper maintenance, deployment, and readiness of department-issued equipment and technology, including, the CAD, body-worn cameras, CCTV, alarms, and access control systems.
• Participates in the maintenance and development of; reporting mechanisms; college emergency telephone response network, college wide radio systems, NCIC/CJIS computer system and other wireless communications systems.
• Performs oversight of motor vehicle traffic, parking, parking decal program, and rule/regulation enforcement

Training & Development

• Serves as the Department Training Coordinator, responsible for assessing training needs, developing programs, and ensuring compliance with training standards.
• Oversees the Field Training Officer (FTO) Program and ensures consistency in mentoring and onboarding of new personnel.
• Provides training to sworn officers, civilian staff, and the campus community on relevant public safety and emergency preparedness topics.
• Coordinates department participation in continuing education, certifications, and professional development.

Administration & Compliance

• Manages personnel schedules, overtime assignments, and payroll approvals.
• Oversees compliance with Massachusetts General Laws, College policies, and federal regulations, including Clery Act reporting requirements.
• Reviews reports, case files, and evidence management processes for accuracy and compliance.
• Acts as Evidence Supervisor, ensuring proper identification, storage, and disposition of evidence and property.
• Prepares operational reports and briefs command staff on department performance and emerging concerns.

Community Engagement & Liaison Duties

• Represents the department at campus events, community meetings, and inter-agency collaborations.
• Builds and maintains positive relationships with students, faculty, staff, and surrounding community stakeholders.
• Acts as liaison with municipal, state, and federal law enforcement agencies to coordinate joint operations, investigations, and emergency response.

Emergency Management & Incident Command

• Serves in Command and General Staff roles under the Incident Command System (ICS) during emergencies.
• Leads planning and operational coordination for large-scale events and special gatherings on campus.
• Ensures timely and accurate dissemination of emergency notifications and alerts as required by the Clery Act.
• Assists in the development of operational plans and response protocols for emergencies and major incidents.

SUPERVISION RECEIVED: Chief of Police

Job Requirements:

• Bachelor's degree from an accredited institution.
• Five (5) years of progressive law enforcement experience.
• Two (2) years of supervisory experience in a law enforcement setting.
• Successful completion of a POST-certified police training academy or equivalent.
• Must be able to successfully meet all POST requirements required to become a police officer in Massachusetts.
• Strong interpersonal and verbal communication skills, with proficiency in written communication.
• Ability to work evenings, weekends, and flexible hours as operational needs require.
• Demonstrated ability to work effectively with diverse populations.
• Knowledge of relevant state and federal laws, criminal procedures, and Supreme Court decisions.
• Valid driver's license.
• Valid, current License to carry a firearm in Massachusetts
• Successful annual qualification with department-issued firearms.
• Must pass a comprehensive selection process, including a physical exam, psychological assessment, background investigation, and fitness-for-duty evaluation.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Preferred Qualifications

• Master's degree in Criminal Justice, Police Science, or a related field.
• Five (5) or more years of supervisory experience at the rank of Sergeant or higher.
• Two (2) years of experience in a higher education or campus law enforcement setting.
• Proficiency with police records management systems and data-driven policing strategies.
• Experience serving as a Department Training Coordinator.
• Demonstrated knowledge of Clery Act compliance and preparation of annual security reports.

Core Competencies

• Leadership & Mentorship - Builds team cohesion and inspires personnel to perform at high levels.
• Critical Decision-Making - Exercises sound judgment in high-pressure situations.
• Community Engagement - Fosters trust and collaboration between the department and community members.
• Technical Expertise - Skilled in modern policing techniques, technology systems, and investigative practices.
• Emergency Readiness - Effectively leads responses to critical incidents and ensures operational preparedness.

Additional Requirements

• Must be available for 24/7 on-call responsibilities with a department-issued device.
• Must maintain physical and mental fitness necessary to perform all essential duties.
• Must remain knowledgeable about emerging trends in campus safety, law enforcement best practices, and relevant compliance regulations.