"Parking Specialist"

Job Summary

This position is responsible for enforcing parking regulations in university lots Monday - Friday 7:30 AM - 5:00 PM and occasional weekends.

Responsibilities

Operations - 10%

To support the various day-to-day parking operations of Parking and Transportation Services. This includes, but is not limited to, the following: parking enforcement, assisting customers, managing parking accounts, answering phones, delivering messages to office personnel when necessary, interacting and communicating with university students, employee and guests who are conducting parking-related business, placing cones, barricades, and signage to reserve parking, restrict parking, and/or redirect lot traffic, conducting parking utilization surveys, inventorying parking spaces, providing parking support for university events, recording parking utilization, Vehicle and Fleet preventative maintenance, identifying safety and maintenance issues in university parking lots, conducting etc.

Compliance - 85%

To enforce parking regulations in university lots as directed by the parking plan, policies and operations of Parking and Transportation Services and to support the overall parking operations of Parking and Transportation Services.

Other - 5%

Other duties and responsibilities as assigned.

Required Qualifications

• High school diploma or equivalent
• One to three years work experience OR an equivalent combination of education, training, and/or experience.

Preferred Qualifications

• Four to six years work experience OR an equivalent combination of education, training, and/or experience.

Knowledge, Skills, & Abilities

Abilities

• Ability to work well with team members at all times by communicating effectively on a day-to-day basis.
• Ability to contribute to the team by being supportive of one another and of departmental goals and vision.
• Ability to successfully interact with others in a professional manner.
• Ability to communicate orally and in writing and provide detailed and accurate reports.
• Ability to form relationships with university stakeholders including students, employees, guests, contractors and vendors.
• Ability to perform all job duties and responsibilities in a safe manner.
• Ability to detect problems and report information to appropriate personnel.
• Ability to independently make logical decisions and problem-solve in accordance with departmental policies and procedures.
• Ability to learn and apply the training to day-to-day job duties and responsibilities.
• Ability to utilize/access email, the phone system, the online scheduling system, and other required and university-related programs.
• Ability to use technology, including the mobile device and applications used for ticketing and communication and the mobile ticket printer.
• Ability to use online parking management system and related technology.
• Ability to consistently and accurately enforce parking regulations.

Knowledge

• Knowledge of parking regulations, plans, policies, and operations of Parking and Transportation Services.
• Knowledge of Georgia College parking lot designations, permit types, and citation types.
• Knowledge of Georgia College campus.

Skills

• Must possess strong interpersonal and communication skills.
• Must possess strong customer service skills.
• Must possess basic computer and technology skills and be able to be trained on related computer and technology skills.

Background Check

• Criminal Background Check
• DMV Check
• Drug Screening