"Part-time Family Navigator"

Hiring Department

The University of Missouri School of Medicine Thompson Center for Autism and Neurodevelopment

Job Description

The Thompson Center for Autism and Neurodevelopment is pleased to announce an opening for a Family Navigator. The Family Navigator position will support families in their process to access Thompson Center services, helping caregivers navigate the journey from referral through scheduling. The Thompson Center is a multi-disciplinary center with 15 different clinical subspecialists and is integrated fully with the academic training and research missions of MU. The Center is growing and currently planning for a new, state-of-the-art facility and additional clinical programming.

Job Duties Include:

• Schedule patients for diagnostic appointments.
• Support newly referred families by contacting for intake and sending appropriate forms.
• Monitor dashboards for completed paperwork to ensure patients are added to the waitlist.
• Manage waitlist needs such as phone calls and complex situations, consulting with center leadership as needed.
• Be the point of contact for families who are waiting to be scheduled and guide them through the process from beginning to end.
• Communicate effectively with families to provide support and resources.
• Contact referring providers.
• Update or develop new processes as needed.
• Perform other duties as assigned.

Shift

Shift Type: M – F Part-time
Flexibility for Alternative Schedules: No

Minimum Qualifications

High school diploma or equivalent and at least 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by state/federal law or regulatory agencies is necessary.

Anticipated Hiring Range

Salary Range: $17.05 - $23.37 an hour
Grade: GGS-007
University Title: HEALTHCARE PROGRAMS SPECIALIST
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Materials

In addition to filling out the online application please provide a resume.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.