"PATIENT COORDINATOR, School of Dental Medicine, Dental Health Center"

PATIENT COORDINATOR, School of Dental Medicine, Dental Health Center

Category: Boston University Medical Campus --> Professional

Job Location: Boston, MA, United States

Tracking Code: 26500305040121

Posted Date: 1/21/2026

Salary Grade: Grade 44

Expected Hiring Range: Minimum $18.00 Maximum $28.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type: Full-Time/Regular

Job Description

Coordinates all aspects of patient care by: Requesting charts, conducting patient check in protocols, updating patient demographics and insurance information. Printing out necessary sign in sheets. Maintaining accurate patient record with correct student/covering information. Acts as telephone receptionist by screening messages and checking voicemail messages; transferring patients to appropriate departments if needed, answering questions within context of policies and procedures with contact sometimes of difficult nature. Coordinates the day-to-day Clinical Operations patient appointments, recording cancellation, update patient changes Maintaining Clinic Appt scheduler to ensure accuracy with correct faculty and chairs for daily booking. Assigns operatories/bays to students using data sources. Provide good, quality customer service by: Warmly greeting and helping all patient and students and directing them to appropriate services, source.

Required Skills

HS Diploma required, Associate's Degree preferred and 1-3 years of experience

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

To apply, visit https://jobs.silkroad.com/BU/External/jobs/316283