"Patient Referral Coordinator - Combest Central CHC"

Extended Job Title

Patient Referral Coordinator - Combest Central CHC

Position Description

Serve as a liaison between insurance and healthcare providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits.

Requisition ID

43305BR

Major/Essential Functions

• Manage the operation of the clinic's patient referral requests to ensure they are completed in a timely manner for patient care.
• Primary contact for patient referrals and are responsible for receiving patient referrals and maintaining and tracking referral requests.
• Perform the scheduling of appointments for specialty consultations, radiology and laboratory testing.
• Obtain and send insurance authorizations and referrals for patient consultations and radiology and diagnostic testing.
• Respond to and follow up on messages in the EHR(Electronic Health Records) daily.
• Verify insurance information for every patient that requires a consultation, specialty radiology, or laboratory testing.
• Provide updates to the clinical team/provider and administration regarding referral patient statuses as needed.

Preferred Qualifications

• Have a firm understanding of computer MS(Microsoft applications).
• Have experience with EMR(Electronic Medical Records)
• Prior experience working in a clinic setting.
• Prior experience working with the consult/referral process.

Required Qualifications

Associate's degree plus one (1) year of experience directly related to the processing of patient referrals OR High school diploma or GED plus three (3) years of experience working as a Certified Medical Assistant OR High school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

15

Pay Grade Maximum

15.30

Schedule Details

Monday - Friday 8-12, 1-5

Work Location

Lubbock

Department

SON Combest Center Lbk

Travel Required

None

Shift

Day

Grant Funded?

No

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.