"Patient Service Coordinator I (Temporary)"

Patient Service Coordinator I (Temporary)

Position Summary

The Patient Service Coordinator I (Temporary) serves as a key point of contact for patients, providing front-line administrative and customer service support in a clinical setting. This role supports daily clinic operations by assisting with patient registration, scheduling, and coordination of services while ensuring a positive patient experience.

Key Responsibilities

• Greet and assist patients in person and by phone in a professional and courteous manner
• Schedule patient appointments and manage clinic calendars
• Complete patient registration and verify demographic, insurance, and appointment information
• Accurately enter and update patient information in electronic medical record (EMR) systems
• Respond to patient inquiries and route concerns appropriately
• Support clinic workflows in a fast-paced, patient-facing environment
• Maintain confidentiality and comply with HIPAA and organizational policies
• Perform general administrative duties such as filing, scanning, and document management

Required Qualifications

• Strong customer service and interpersonal skills
• Excellent verbal and written communication skills
• Detail-oriented with strong organizational and time-management abilities
• Ability to multitask and adapt quickly in a busy clinical environment
• Reliable, punctual, and professional

Hourly Rate: $15-$18

Qualifications

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required.

Preferred Qualifications

• Prior experience in a healthcare, clinical, or medical office setting
• Experience with patient scheduling and registration
• Familiarity with electronic medical record (EMR) systems