Patron Services Part-Time Center for the Arts
Patron Services Part-Time Center for the Arts
Company: Virginia Tech
Job Location: Blacksburg, 24061
Category: Arts and Museum Administration
Type: Adjunct/Part-Time
These are non-student positions that are not available for Virginia Tech students, please refer to the Center for the Arts website for student hiring information: https://artscenter.vt.edu/about/careers.html
Job Description
Part-Time Patron Services positions perform a variety of customer service and administrative tasks in support of events at Center for the Arts. Typical work may include box office staffing, ushering, and/or visual arts gallery supervision. Positions require strong customer service and interpersonal skills, evening and weekend availability, punctuality, and good computer skills.
Responsibilities may include:
- Answer patron questions about performances, ticketing processes, performance seating, gallery exhibits; engage and assist patrons as appropriate.
- Provide assistance to patrons with special accommodation needs.
- Consult departmental managers promptly for efficient and attentive problem resolution.
- Process ticket sales, ticket distribution, and ticket scanning according to established procedures.
- Conduct box office and/or theater opening and closing procedures as directed.
- Track attendance, perform minor upkeep tasks, and report equipment and building maintenance issues as needed.
- Process cash, checks, and credit cards in accordance with departmental and university procedures.
- Maintain confidentiality regarding patron transactions and interactions.
- Assist with patron emergencies and building evacuations as needed.
- Monitor patron movement and displays to minimize risk to persons and property.
Required Qualifications
- Customer service experience.
- Experience working as part of a team.
- Proven record of punctuality.
- Willingness and ability to work evening and weekend hours.
- Strong customer service and communication skills.
- Strong computer skills.
Preferred Qualifications
- Performing arts theater experience.
- Experience using automated ticketing systems.
Pay Band 1
Overtime Status Non-Exempt: Eligible for overtime
Appointment Type Regular
Salary Information $16 Minimum
Hours per week 10-30
Review Date 5/15/2026, Applications reviewed as received.
Additional Information The successful candidate will be required to have a criminal conviction check.
Unlock this job opportunity
View more options below
View full job details
See the complete job description, requirements, and application process
