Payroll Clerk Senior / Intermediate
Provide expert support to U-M Health timekeepers and approvers, ensuring accurate, timely pay for more than 22,000 employees in compliance with university policies, contracts, and federal and state regulations. Leverage deep knowledge of UMH policies and procedures to analyze payroll data, resolve complex pay issues, process corrections, and configure systems for precise time processing. Skillfully prioritize and manage heavy workloads in a fast-paced, highly regulated environment, collaborating with HR and departments to address challenges, drive process improvements, and keep process documentation current. Deliver prompt, hands-on training and guidance on time reporting and timekeeping procedures to ensure pay accuracy.
- Review and respond to audit reports ensuring compliance with university policies, contracts, and regulations
- Identify and communicate errors to department timekeepers and supervisors, follow up to ensure timely corrections
- Examine appointment changes, timekeeping, pay, and leave data to resolve discrepancies and complex payroll issues
- Serve as a subject matter expert to departments and HR staff on timekeeping and pay processes, systems, and the application of policies, contract language and UMH standard timekeeping and pay practices
- Respond timely to a high volume of emails, chats, and calls from departments and HR Staff
- Participate in meetings, contributing expertise to support team and customer success
- Maintain an organized workflow to manage requirements and deadlines
- Prioritize tasks daily to minimize errors and proactively address potential issues
- Support consistent practice standards across the team
- Help maintain accurate process documentation and resources
- Ensure all work is properly documented and filed to employee records
- Meet recordkeeping requirements for timekeeping and pay under FLSA
- Stay updated on policies, contracts, practices, and all relevant laws concerning payroll and timekeeping
- Pursue ongoing skill development to enhance performance in the payroll clerk senior role
- Contribute to continuous process improvement
Minimum Requirements
- High school diploma or an equivalent combination of education and experience
- Senior level requires 5 or more years of experience
- Intermediate level requires 2-5 years of experience
- Experience working in HRM, time & labor systems
- Experience using Microsoft 365 applications
Desired Qualifications
- At least 1 year experience working in a timekeeping role at Michigan Medicine
- Knowledge of timekeeping and pay policies, processes and procedures as well as CBA's at Michigan Medicine
- Knowledge of rules governing record keeping and pay rules under the FLSA
- Demonstrated proficiency with complex timekeeping and payroll systems.
- Experience using Google Workspace applications.
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
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