"BUSINESS SUPPORT SPECIALIST II – Payroll Shared Services"

Hiring Department

Shared Services

Job Description

Payroll Specialist – Join Our Payroll Shared Services Team!
Are you detail oriented, customer focused, and energized by solving problems? Payroll Shared Services is looking for a skilled Payroll Specialist to support payroll operations across all University of Missouri System campuses—including MU, UM System, UMSL, S&T, and UMKC.

What You’ll Do

• Be the first line of support for the Payroll Shared Services resource account, responding to a wide range of employee inquiries—from timesheet troubleshooting to missing direct deposits.
• Use your judgment to know when to escalate issues and where to route non payroll questions.
• Process biweekly monthly payrolls accurately and on schedule, including reviewing payroll and Time & Labor reports and assisting departments during processing weeks.
• Handle off cycle payroll tasks, such as off cycle payments, overpayment calculations, Marketplace reconciliations, and manual check processing.
• Enter and maintain payroll and deduction data, ensuring accuracy and completeness while managing documents through imaging workflows.
• Work ACH returns, including communicating with employees and processing related vouchers.
• Support the larger University Shared Services team through other payroll related duties as assigned.

What You Bring

• Strong attention to detail and problem solving abilities
• Excellent communication and customer service skills
• Ability to multitask in a deadline driven environment
• Experience in payroll, finance, or HR systems is a plus

Shift
8:00am to 5:00pm, Monday-Friday

Minimum Qualifications
An Associate’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Anticipated Hiring Range
Salary Range: $19.00 - $23.00 per hour
Grade: GGS 007
University Title: Business Support Specialist II
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.