"Payroll Technician"

Essential Duties and Responsibilities:

The Payroll Technician provides factual or procedural information by using tools like Kronos and Banner (e.g., about the origination of a leave, ACH deposits, deduction payment status and research).

• Prepare accurate information and explanations based on policy guidelines (Federal and State laws, HR employment policies and procedures).
• Refer to appropriate resources to explain policies and procedures (e.g., pay processes, pay dates, federal and state withholding, miscellaneous deductions withheld, direct deposit signup).
• Assist employees and supervisors with completion of time sheets and recommend implementation procedural changes to improve quality of service.
• Independently resolve customer problems by reliance on extensive program knowledge, analytical skills, and research of past actions. Use knowledge about the payroll system and timekeeping system to advise employees and departments on how to handle other various issues as they arise. Support the other members of the payroll team as needed and perform other duties as assigned.
• Assist Financial System Support (FSS) with payroll processes as they relate to Kronos timekeeping and leave reporting, including on-call, overtime, compensatory time, and shared leave.
• Review multiple reports (per Kronos Process Documentation) on a weekly and bi-weekly basis prior to the Kronos Export. Work with other cross functional teams (departments, FSS, HR Benefits, supervisors, and timekeepers) on an ongoing basis.

Minimum Experience / Education:

Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

Preferred Education Skills and Experience:

• Experience working in an institution of higher education
• Experience in a high-volume Payroll Processing setting
• Experience with Garnishment and Child Support payment processing
• Experience working with Kronos, Banner, Google Suite and Microsoft Suite with Excel intermediate experience
• Strong attention to detail