"Pharmacy Technician II - Ambulatory Pharmacy Practice - FT Day Shift"

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary: The Pharmacy Technician will support the Medication Management Clinic by interacting with patients, providers, and pharmacies regarding medication adherence and other pharmacy clinical programs. The Technician's responsibilities include assisting the pharmacist in conducting comprehensive medication reviews and other clinical initiatives by collecting, arranging, and evaluating relevant information from the patient prior to the work-up and case preparation. The Technician will also arrange appointments between the pharmacist and the patient, as well as organize any required follow-up calls.

The Technician will use multiple modalities including patient and family interviews, and outside sources including community pharmacies, electronic platforms, previous medical history to obtain admitted patient's medical history and to document complete medication list in the hospital's EMR system for pharmacist review and approval. The Technician is responsible for assisting with troubleshooting prescription third party claim rejections and for initiating and following through with patient assistance programs to help patients afford medications. The technician will prepare, package, document, and label drug products under the direct technical supervision of the Pharmacist. The Technician will perform all required data entry and filing associated with medication order processing and perform functions related to drug purchasing and inventory control procedures. Technician will participate in the Pharmacy Department Performance Improvement projects/programs and collect data for workload measurements as needed or required. The Technician will also actively participate in training Pharmacy Residents, Interns, and new employees.

What It Takes to be Successful

Required Qualifications:

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must exhibit verbal interview skills proficiency.
• Must demonstrate excellent customer service and communication skills
• Minimum one year full-time relevant experience as a Pharmacy Technician
• Excellent customer service skills and ability to navigate electronic medical systems and scheduling programs
• California Board of Pharmacy Technician Registration License in good standing
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Three or more years of retail pharmacy experience and knowledge of medication brand/generic names, medical terminology, and pharmaceutical calculations.
• Prior experience in Medication Therapy Management or Pharmacy Benefits Management and prior authorization
• Must be able to demonstrate proper aseptic techniques
• Experience in IV solution processing