Police Telecommunicator

Police Telecommunicator

Benefits of Working at UNCW: Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance.

Recruitment Range: $43,627 - $48,220

Vacancy Number: S02847

Primary Purpose of Organizational Unit: The primary objective of the UNCW Police Department is to provide a safe and secure environment within which students, faculty, and staff can live, learn, and work.

Brief Summary of Work for this Position: This Telecommunicator position performs technical communications work in support of public safety operations. Work involves receiving emergency and non-emergency calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases.

Minimum Education and Experience Requirements: High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment.

Preferred Education, Knowledge, Skills & Experience:

• Knowledge of the integral workings of a law enforcement agency, in particular the dispatch aspect.
• Willingness to communicate and effectively get along with the public.
• Oral Communication skills are required. Knowing how to type is essential to being able to perform the job as Telecommunicator.

Required Certifications or Licensures: Certification as DCI computer operator.

FTE: 1.0 FTE (40 hours per week)

Work Days: Rotating schedule, includes nights, weekends, and holidays