Primary Care Nurse Practitioner- Express Care
Position Summary
The Nurse Practitioner for Columbia Primary Care will provide a full scope of high-quality primary care clinical services with attention to episodic and express care, ensuring high patient satisfaction and experience. They will have clinical and admitting privileges at New York-Presbyterian hospital. They will be responsible for their own patients during normal business hours and will establish and maintain on-call coverage for after hours with the assistance of the administrative director. They will participate in an on-call rotation with colleagues both internal and external to the practice.
Responsibilities
Direct Patient Care Duties
- Provide clinical care 9 sessions per week spread evenly over the 5-day workweek (AM clinic hours are 8-12 and PM clinic hours are 1-5 PM)
- Provide a full scope of high-quality primary care clinical services with attention to acute, episodic care or chronic disease follow-up care in a primary care setting in person and/or virtually
- Will establish and maintain on-call coverage for after hours with the assistance of the administrative director, participating in an on-call rotation with colleagues both internal and external to the practice
- Arrive on time and be ready to see patients at the start of each clinic session
- Will strive to stay on schedule during direct clinical care
- All clinical documentation will be done in Epic and all visit encounters will be closed on the same business day
- Patient messages, calls and requests including letters, form completion, and prescription refills will be completed by the end of the business day and preferably by the end of the session
- Lab and imaging results will be relayed to the patient in a timely manner by phone, mail, and/or MyChart (Connect)
- Strive to refer all patients to Columbia and NYP specialists, diagnostic centers, and hospitals and refer outside Columbia only when Columbia doesn't provide the service or cannot provide the service within a reasonable period of time.
- Responsible for guaranteeing vacation and other planned-leave coverage and should strive to block your own clinical schedule at least 2 months before the expected leave. Overall, clinical coverage by providers requires a minimum of 50% of the usual total provider schedulable hours.
- Perform other related duties and responsibilities as assigned/requested.
Minimum Qualifications
- Master's Degree in Nursing or equivalent in education and experience; Doctorate degree in Nursing welcome to apply
- A minimum of 2 years of related experience providing direct clinical services in an ambulatory care setting, primary care or urgent care experience preferred.
- An equivalent combination of education and experience may be considered.
- Current unrestricted license in New York as a Nurse Practitioner.
- Current Nurse Practitioner Board Certification.
- Certification as Adult Nurse Practitioner or Family Nurse Practitioner.
- Current Drug Enforcement Administration (DEA) License.
- Demonstrate advanced skills in problem assessment, and resolution and collaborative problem solving in complex, and interdisciplinary settings including advanced proficiency in nursing competencies.
- Candidate must be well organized and be able to manage a demanding workload and moderately complex cases in an accurate and timely fashion.
- Ability to communicate effectively in both oral and written form. This position requires the ability to interact positively, constructively and effectively with professional staff, providers and organizational stakeholders.
- Ability to lead and mentor team through new and changing situations. Demonstrate a professional and compassionate manner while conveying a positive image of the practice.
- Ability to work independently and follow-through and handle multiple tasks simultaneously.
- Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact and sensitivity in stressful situations.
- Must be a motivated individual with a positive mindset and exceptional work ethic.
- Must successfully complete systems training requirements.
- Be a respected clinician with outstanding professional credibility and personal integrity
- Have a history of excellent patient satisfaction.
- Demonstrate strong commitment to primary care and interest in the duties and responsibilities of the position
- Exhibits self-awareness, humility, and empathy in his/her/their interactions with others
- Exhibits optimism and a high energy level with an orientation towards innovation and action
- Exhibits values and behavior of a good citizen in his/her/their actions within the organization at large
- Demands trust, transparency, and optimism by his/her/their actions.
- Must successfully pass systems training requirements.
Preferred Qualifications
- Primary Care or urgent care practice experience preferred.
Competencies
| Patient Facing Competencies | Minimum Proficiency Level |
|---|---|
| Accountability & Self-Management | Level 3 - Intermediate |
| Adaptability to Change & Learning Agility | Level 3 - Intermediate |
| Communication | Level 3 - Intermediate |
| Customer Service & Patient-Centered | Level 3 - Intermediate |
| Emotional Intelligence | Level 3 - Intermediate |
| Problem Solving & Decision Making | Level 3 - Intermediate |
| Productivity & Time Management | Level 3 - Intermediate |
| Teamwork & Collaboration | Level 3 - Intermediate |
| Quality, Patient & Workplace Safety | Level 3 - Intermediate |
| Leadership Competencies | Minimum Proficiency Level |
| Business Acumen & Vision Driver | Level 1 -Introductory |
| Performance Management | Level 2 - Basic |
| Innovation & Organizational Development | Level 1 -Introductory |
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