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Principal Software Engineer Identity and Access Management

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James Cook University

Cairns Nguma-bada or the Townsville Bebegu Yumba campus

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Principal Software Engineer Identity and Access Management

Principal

2026-06-14

Location

Cairns Nguma-bada or Townsville Bebegu Yumba campus

James Cook University

Type

Full-time

Required Qualifications

SailPoint / ForgeRock / Microsoft IAM
Enterprise application design
Technical documentation
Stakeholder engagement
Team leadership & mentoring
On-call roster participation
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Principal Software Engineer Identity and Access Management

WHAT YOU CAN ACCOMPLISH IN THE ROLE

We are seeking an experienced and highly skilled Principal Software Engineer Identity and Access Management to provide specialist technical leadership in the design, development, and support of our identity management systems.

In this role, you will contribute to the delivery of innovative and reliable digital solutions that enhance learning, teaching, research, and operational services across the University.

  • Provide specialist technical expertise in the design, implementation, and support of identity application, integration, and web service technologies in line with enterprise standards.
  • Lead and support the delivery of high-quality, customer-focused case management, including triaging operational work and mentoring junior team members.
  • Ensure compliance with governance requirements by maintaining high-quality documentation and adhering to source code control practices.
  • Identify opportunities for continuous improvement and contribute to technology strategies and service integration approaches.
  • Participate in team planning and strategic initiatives, actively contributing to the Directorate’s objectives and fostering a positive team culture.

WHAT YOU CAN BRING TO THE ROLE

You are an experienced software engineering professional with strong technical capability and a passion for delivering enterprise solutions. You bring:

  • Relevant qualifications and/or extensive experience include experience with major identity management systems. Experience in SailPoint, Microsoft, ForgeRock platforms is appreciated.
  • Demonstrated expertise in designing and managing complex enterprise applications and integration technologies using modern frameworks and best practice design patterns.
  • Proven ability to produce high-quality technical documentation, models, and specifications.
  • Strong communication and stakeholder engagement skills, with the ability to influence outcomes and build effective working relationships.
  • Excellent analytical, organisational, and problem-solving skills, with the ability to manage complex workloads and priorities.
  • Experience leading or contributing to continuous improvement initiatives.
  • Experience in higher education environments and familiarity with tools such as Git (desirable).

Additional Requirements for the role:

  • Demonstrated ability to provide technical leadership, mentoring, and functional guidance to team members.
  • Willingness to participate in an on-call support roster, including working outside standard business hours as required.

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Frequently Asked Questions

🎓What qualifications are required for the Principal Software Engineer IAM role at JCU?

Relevant qualifications and/or extensive experience with major identity management systems (SailPoint, Microsoft, ForgeRock) are essential. Candidates must demonstrate expertise in enterprise application design, integration technologies, and technical documentation. Administration jobs and higher ed career advice provide further guidance.

📞Does the Principal Software Engineer IAM position require on-call duties?

Yes. The role requires willingness to participate in an on-call support roster, including work outside standard business hours as needed. This is listed under additional requirements in the job post.

👥What experience is needed for technical leadership in this IAM role?

Proven ability to provide technical leadership, mentoring, and functional guidance to team members is mandatory. Experience leading continuous improvement initiatives and strong stakeholder engagement skills are also required. See similar executive roles.

🏫Is higher education experience required for the JCU Principal Software Engineer position?

Experience in higher education environments is desirable but not mandatory. Familiarity with tools such as Git is also listed as desirable. Review higher education news for sector context.

📝How should I apply for Principal Software Engineer IAM jobs at universities?

Prepare a tailored CV highlighting identity management platforms, enterprise integration experience, and leadership examples. Submit before the 2026-06-14 deadline via the university portal. Explore university jobs and free resume template resources.
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