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Diablo Valley College

5 Star University

"Program Coordinator (Extended Opportunity Programs and Services (EOPS))"

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Program Coordinator (Extended Opportunity Programs and Services (EOPS))

Position Title

Program Coordinator (Extended Opportunity Programs and Services (EOPS))

Special Instructions to Applicants

NOTE: New employees will be placed at the first step which is $72,204 per year, second step $75,864 per year or third step at $79,704 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $87,972 per year is reached on the salary schedule.

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live. The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions. Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission. Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families. The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps. If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Recruitment Type

Open (Internal and External applicants)

Location

Diablo Valley College

Posting Number

0002188

# of Openings

1

Range

62

Salary

YEARLY: $72,204, step 1 - $87,972, step 5 (see special instructions for initial step placement)

Position Status

Permanent

Overtime Status

Non-Exempt (eligible)

Position

Full-Time

# of Hours Scheduled Per Week

40

Work Schedule By Day and Work Hours

Monday – Friday 8:00AM – 5:00PM

# of Months

12

EEO Job Category

Technical/Paraprofessional

Employee Group

Classified

Department

D1050-Student Life

Position Definition

To plan, coordinate, develop, implement and facilitate student support or instructional services for an assigned program in order to attract, retain and support a diverse population of students.

Distinguishing Characteristics

This classification is distinguished from the senior level in that it is responsible for the day-to-day operation of a single program area as opposed to multiple or larger, complex student support or instructional programs.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following: Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding an assigned program; implements program policies and directives according to District, federal or State guidelines. Performs administrative support functions in coordinating a student services program. Prepares correspondence, memos and statistical materials; answers phones. Assists in the development, preparation and/or administration of department and program budgets. Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellors Office. Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies. Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use. Arranges, schedules and assists in development of training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs. Assists in development of support programs. Assists with research appropriate to the operation of the program. Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice. Develops and assists in the design and preparation of presentations, written information and other resource materials concerning available college and community services and programs. Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources. Develops and delivers workshops and special programs to provide promote access to and increased awareness of available student support services and programs. Participates in special activities and events as needed. Maintains and monitors payroll records for student assistants. Performs related duties as assigned.

Minimum Qualification-Education/Experience

EXPERIENCE AND TRAINING Three (3) years of experience performing responsible student services duties in a related college program. EDUCATION/LICENSE OR CERTIFICATE Possession of an Associate degree from an accredited college, or the equivalent.

Minimum Qualification-Knowledge Of

Current policies and regulations related to assigned student services program. Modern office procedures, practices and technology/equipment. Basic understanding of procedures for support services offered by assigned program. General college classroom procedures and requirements. General needs of population of students supported. Philosophy and objectives of students services programs; problems encountered by students supported. General principles and practices of supervision. Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To

Design, develop, and implement effective student support services and programs. Understand and carry out verbal or written instructions in an independent manner. Identify and obtain resources and other needed programs and services to meet students academic and vocational needs and objectives. Keyboard with accuracy. Assign work to, oversee, and train student assistants. Gather, prepare and maintain accurate data, records, files and reports. Analyze situations accurately, determine priorities and adopt an effective course of action. Serve as a liaison between students and community or college agencies and services. Communicate effectively, both orally and in writing and prepare clear and concise technical and statistical reports. Establish and maintain effective working relationships with those contacted in the course of performing required duties. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications

1. Experience working in higher education student services programs, such as EOPS/CARE, CalWORKs, NextUp or similar. 2. Demonstrated experience with and commitment to serving diverse student populations, including low income, first generation, and student parents. 3. Experience leading and supporting student workers or Peer Advisors, including planning and facilitating program.

Job Open Date

08/11/2025

Job Close Date

09/12/2025

Foreign Degree and Credit Statement

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

10

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