Program Coordinator

Position Summary

Rutgers, The State University of New Jersey, is seeking a Program Coordinator for the Access Center within Rutgers University Behavioral Health Care.

Supervises all the day-to-day aspects of the New York State United Teacher (NYSUT) program, represents NYSUT at events and act as the liaison to funding agencies collaborating agencies, and referrals sources as needed and/or required by this position. Supervises the activities and staff of the NYSUT program serving the members of the New York State United Teachers. Ensures the quality of the telephone-based counseling and crisis interventions are provided. Ensures compliance with relevant funding agency and regulatory agency requirements.

Among the key duties of this position are the following:

• Participates as a key member of the management team and is responsible for overseeing, managing and preparing documentation needed by the program and National Call Center leadership.
• Oversees the day-to-day operation of NYSUT peer line to ensure all calls are being answered in a timely manner and that staff are responding in accordance to established departmental protocol.
• Supervises staff as assigned.
• Develops and supports marketing of the NYSUT peer line services.
• Oversees, manages and prepares paperwork and documentation needed by UBHC and external funding agencies and the Federal Government
• Serves as liaison within the collaborating agencies, external funding sources, and other departments within Rutgers University Behavioral Health Care.

Minimum Education and Experience

Master's Degree in a mental health discipline plus four (4) years of post-masters experience in a behavioral health field.

Physical Demands and Work Environment

• Must be available to work some evenings and weekends.
• Travel may be required.
• Frequent prolonged sitting.
• Frequent listening and talking in groups as well as on the telephone.
• Travel around the country.
• Lifting up to 25 pounds.
• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.

Special Conditions

Clean Driving Record