"Program Director (Business, Leadership, & Management)"

Special Instructions to Applicants

This position is not remote. On-site presence will be required on at least 3 days per week, depending on departmental and organizational needs. For more information, please consult the hiring manager.

This position will be working from our UCLA Downtown office location in Downtown Los Angeles: 433 S Spring St, Los Angeles, CA 90013.

Department Summary

Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.

Position Summary

The Director provides data-informed strategic academic leadership for the Business, Leadership, & Management portfolio of programs within UCLA Extension, ensuring alignment with the institution's mission to maintain academic excellence, operational and fiscal efficiency, and responsiveness to workforce and community needs. The Director serves as the strategic business owner and final decision-maker of the assigned portfolio, overseeing program strategy, design and quality assurance, and instructor quality standards (implemented through Program Managers), and business development initiatives. This role directly manages a team of Program Managers and Representatives and collaborates closely with cross divisional partners-including Academic Advising, Enrollment Management, Teaching & Learning, and Marketing-to ensure academic integrity, portfolio-level financial sustainability, and market responsiveness of all offerings. The Director is accountable for portfolio revenue, margin, and enrollment targets.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 7-10 years Progressively responsible experience in academic program management or continuing education with demonstrated success leading strategic initiatives and business growth. (Required)
• Experience and proven record of organizational management and leadership in program strategy, design, implementation, curriculum development, and evaluation of continuing education and professional development programs. (Required)
• Advanced analytical, problem solving, interpersonal, communication, and presentation skills. (Required)
• Experience with outreach to, and programming supports for, underserved communities and students. (Required)
• Ability to develop creative continuing education programs within an entrepreneurial framework in response to changing needs and trends; Advanced knowledge of accredited and/or certificate program instruction and delivery methodologies, the organization, market and business strategies. (Required)
• Strong communication, interpersonal, and collaborative skills with an ability to relate as a peer to faculty, professional associations, community leadership groups, local district, county, and state personnel. Specific strengths in building partnerships. (Required)
• Experience in an academic environment; Demonstrates thorough knowledge of the organization's policies and procedures; advanced knowledge of functional area and understands how work impacts UNEX and programs. (Required)
• Knowledge and facility with computers, leading word processing and financial management software within an electronic network office environment. (Required)
• Experience or understanding of distance learning methods and techniques for adult education using online learning formats. (Required)
• Demonstrated ability to lead teams, manage budgets and projects, and deliver measurable outcomes aligned with institutional goals, including revenue, enrollment, student success, and equity targets. (Required)
• Experience managing a budget, fiscal controls, and expenditures. (Required)
• Ability to set portfolio level standards for instructional quality and approve instructor pools executed by Program Managers. (Required)
• Experience in report writing, proposal and grant writing. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

- Bachelor's Degree in related area and/or equivalent experience/training (Required) And
- Master's Degree in related area and/or equivalent experience and training (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Schedule

8 am to 5 pm

Union/Policy Covered

99-Policy Covered