Question 1

What is the required education for this role?

Accepted Answer

A Master's degree in Anthropology, Human-Computer Interaction (HCI), User Experience (UX), Psychology, Library and Information Science (LIS), or related field is required, plus two years of experience or equivalent. See academic CV tips.

Question 2

What are the key responsibilities?

Accepted Answer

Lead user research strategy, design/conduct qualitative & quantitative studies, analyze data for insights, collaborate on UX improvements, and report findings. Focus on library patron needs and integration with impact analysis.

Question 3

What salary can I expect?

Accepted Answer

The salary range is $65,000 - $101,000. Check university salaries for more on higher ed pay.

Question 4

Is a research portfolio required?

Accepted Answer

Yes, submit a research portfolio (link in CV or separate document) for full consideration, alongside CV and cover letter. Highlight user research and UX design work.

Question 5

What preferred skills are listed?

Accepted Answer

Preferred: Academic library experience, WCAG/Section 508 knowledge, research tools (surveys, analytics, usability software), user-centered design, participatory methods, library workflows. Explore research jobs.

Question 6

Does the role involve teaching?

Accepted Answer

No, this is a staff/administration position focused on research leadership, not teaching. See administration jobs for similar roles.

Yale University

Yale University, New Haven, CT, USA

"Program Director for User Research & Strategy"

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