Program Manager

Department Summary:

The Trotter Multicultural Center and Multi-Ethnic Student Affairs (MESA) serve as a vibrant campus hub where students connect, lead, and engage across identities and interests. Trotter/MESA offers event and meeting spaces, quiet and informal lounges, support for student organizations, and opportunities for community building and shared learning. Primary location includes a 10,000 sq. foot multicultural center and secondary location includes a 5-room office suite in the Michigan Union.

Position Summary:

These portfolios center initiatives that draw upon the knowledge, experience, and history/traditions of Asian American and Pacific Islander and Native American and Indigenous communities to deepen the experiences of all students. In each role, the Program managers will support programming around student connection, visibility, and community-building, while honoring the unique cultural, historical, and contemporary experiences of these communities. You will lead programs that create spaces for engagement, learning, identify affirmation, and relationship-building.

You will advise student organizations and support initiatives that foster community connections, belonging, leadership development, and cultural engagement. You will collaborate with campus and community partners to develop programming that uplifts the respective communities perspectives and knowledge systems. In this role, you will also contribute to broader educational and intellectual efforts that deepen understanding and respect across the campus community, as well as fostering a vibrantly dynamic campus community.

Program Manager (AA&PI focus) will report to the Associate Director for Intercultural Engagement. Program Manager (Native American and Indigenous focus) will report to the Assistant Director for Native American Enrichment and Belonging.

Both roles will be hybrid with three days onsite and two days remote eligible. Onsite days will primarily take place in Ann Arbor, MI. The Program Manager is expected to be flexible with irregular hours and sometimes weekends, depending on programs.

• Lead programs, events, and initiatives that support student engagement, leadership development, community building, and cultural education. Including coordinating signature heritage month programs and other large-scale programs, including planning, outreach, assessment, budgeting, and partnership development.
• Advise student organizations and student leaders through mentorship, leadership development, event planning, and organizational guidance.
• Develop and facilitate workshops, educational programs, and leadership programs grounded in student development and social justice education.
• Build relationships with students, faculty, staff, campus partners, and community organizations to grow programmatic goals. Promoting belonging, engagement, leadership, and inclusive community building.
• Manage administrative and operational responsibilities related to assigned programs, including compliance with university policies, budget processes, and risk management practices.
• Support assessment, continuous improvement, and new ideas of services and operational processes.
• Foster a student-centered environment and serve on divisional and university committees. Contribute to cross-campus programs and partnerships.
• Supervise, train, and support undergraduate and graduate student staff.

Minimum Qualifications:

• Bachelor's degree or an equivalent combination of education and experience may be substituted for the educational requirement
• Three or more years of professional experience in student affairs (graduate or professional), higher education, community engagement, cultural programming, or related educational environments
• Experience developing programs or events (could include budgeting/fundraising) that support student engagement, leadership development, or community building
• Experience advising, mentoring, or supporting student organizations and student leaders (any Kindergarten through Post Grad experience acceptable)
• Demonstrated understanding of knowledge, experience, history/traditions, and issues affecting historically marginalized communities, related to race, ethnicity, identity development, and belonging