"Program Support Supervisor 1 - Business & Computer Science"

Job Details

Description

Columbia Basin College (“CBC” or the “College”) seeks a Program Support Supervisor 1 to provide administrative, fiscal, and operational support for the Business and Computer Science Department. This position assists the Dean in managing day-to-day Division activities, supervises classified staff, and serves as a liaison with campus departments, accrediting agencies, and external organizations. The role requires independent planning, organization, and prioritization of work to ensure the efficient operation of the Division. This position reports to the Dean for Business & Computer Science.

This position is open until December 1, 2025 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Christopher Bonilla at cbonilla@columbiabasin.edu or (509) 542-4557.

Primary Responsibilities

• Lead and direct the work of classified staff, including training new employees, assigning, scheduling, and monitoring work performance;
• Independently plan, organize, and prioritize tasks; support the Dean in planning and operations of the Division; prepare and maintain reports, publications, brochures, mailers, and other materials;
• Monitor, evaluate, and reconcile budgets and fiscal records; process requisitions, invoices, payroll, and p-card transactions; identify and resolve discrepancies; assist with annual budget development;
• Coordinate program functions with campus departments and external agencies; promote and represent the Division at meetings and events; meet with accrediting organizations regarding program and institutional policies; attend meetings on behalf of the Dean when requested;
• Manage correspondence, reports, and official records; draft letters, meeting notices, agendas, and minutes; handle publicity posts on social media (Twitter, Facebook, Instagram); respond to inquiries and resolve problems related to Division services;
• Maintain accurate records of faculty syllabi, correspondence, financial statements, evaluations, schedules, and other documents; establish and manage electronic filing systems for accessibility;
• Coordinate travel arrangements for faculty and student groups, including forms and expense reports; order supplies and equipment; arrange for facility and equipment maintenance;
• Perform complex word processing, spreadsheet, and database tasks (including formulas, merging, graphics integration, and report generation) to support Division operations;
• Interact effectively with faculty, staff, students, parents, and community members from diverse socio-economic and cultural backgrounds; and
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent; and
• Three (3) years of administrative support experience working in position(s) such as an administrative assistant, secretary, program coordinator, program support or related field.

OR

• Equivalent education/experience.

Skills and Abilities

Organizational Skills: Ability to organize projects, prioritize workflow and complete multiple tasks simultaneously and accurately;

Professionalism: Must present a professional, business-like manner and appearance; reacts well under pressure, treat others with respect and consideration; maintains confidentiality; keeps emotions under control;

Customer Service Skills: Manages difficult student or staff situations calmly, responds promptly to student, staff, or faculty needs; works well with diverse student and campus community;

Problem Solving Skills: Identifies and resolves problems in a timely manner; focuses on solving conflicts; gathers and analyzes information skillfully; develops alternative solutions; uses reason even in emotional situations;

Communication Skills: Ability to communicate in a clear and concise manner in both written and oral formats; responds well to questions; and listens to others without interrupting;

Technical Skills: Has working knowledge of Microsoft office software programs; is able to compose documents for test tracking; is able to utilize computer programs with adaptive technology; and strives to continuously build knowledge and skills;

“Yes, And”/Teamwork : Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism and cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes, And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity); and

Support for Diversity, Equity & Inclusion : Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.

Terms of Employment

This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College.

Process Note

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Problem Solving Skills, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Communication, Technical Skills, Customer Service, etc.).**

Conditions of Employment

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.

If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

Other Job Elements

The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Physical Demands

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Working Conditions/Work Environment

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.

Union Clause This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.