"Program Support Technician"

Program Support Technician

Company: Virginia Tech

Job Location: Blacksburg, 24061

Category: Other Administrative Positions

Type: Full-Time

Job Description

The chief objective of this position is to provide both program and fiscal support to the Department of Physics. This position works collegially with other department members to provide program and research support by assisting with travel reservations and itineraries as needed, processing travel reimbursements, and serves as primary contact and resource person for the Virginia Tech Center for Quantum Information Science and Engineering (VTQ) faculty, staff, students and external inquiries.

Provides fiscal support by assisting with managing and planning of fiscal matters in VTQ and the Physics Department, developing and maintaining manual and electronic files on all purchases and payments, processing VTF transactions and submitting for payment as incurred, assisting with monthly reconcilements, processing HokieMart ISRs and orders, IPRs, direct bill payments, and VTQ purchasing card paperwork. Monitors daily purchasing and HokieMart transactions. Provides public relations and media support for VTQ. This will include producing and distributing information for physics seminars and colloquia both in print and through electronic media.

The position will also be responsible for event planning within the department. They will initiate and confirm itineraries, reservations, and travel reimbursements for all guests to the department. They will also be responsible for reconciling all departmental, sponsored research, and foundation funds. They will handle fixed assets for the department. The Program Support Technician will be the point of contact for the department for outgoing shipments, including maintaining adequate supplies, tracking shipments, and processing invoices.

Required Qualifications

• Reconciliation experience.
• Experience making travel reservations, preparing itineraries, and processing travel reimbursements.
• Strong communication and interpersonal skills.
• Ability to work with a very dedicated and diverse group of faculty, staff, and students.

Preferred Qualifications

• Experience providing administrative support in a higher education setting.
• Working knowledge of sponsored research and grant administration.
• Demonstrated knowledge of relocation policies.
• Experience coordinating events from designing invitations through payment processing.
• Experience entering payroll utilizing a large database such as Banner.
• Desktop publishing skills (Publisher).

Pay Band 3

Overtime Status Non-Exempt: Eligible for overtime

Appointment Type Regular

Salary Information Commensurate with experience

Hours per week 40 hours

Review Date 12/01/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

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