Programme Administrator

Queen Mary University of London - Science and Engineering Faculty Office

Location: London

Salary: £33,263 to £40,015 per annum, inclusive of London allowance.

Hours: Full Time

Contract Type: Fixed-Term/Contract

Placed On: 4th September 2025

Closes: 18th September 2025

Job Ref: 7386

About the role

Applications are invited for a Programme Administrator to join the Faculty of Science and Engineering. The post-holder will provide a high standard of student and academic programme support, answer enquiries in relation to degree programmes, module registration and timetables, and provide guidance to students.

About you

The successful applicant will be educated to 'A' Level (Grade C or above) or equivalent with GCSE English and Mathematics at Grade C or above. You should be able to demonstrate experience of working within Higher Education or a similar administrative environment, good interpersonal skills including the ability to deal with students and staff at all levels, with a customer focused, proactive attitude. In addition, the successful candidate will have excellent IT skills with a well-developed experience of Microsoft Office including Outlook, Word, Excel, PowerPoint. A commitment to fairness, inclusivity and supporting student success is essential.

About the Faculty

The Faculty of Science and Engineering comprises of five Schools that deliver the research and education activity of the Faculty. The Faculty has a wide range of key interactions with partner organisations, including with overseas partners, other Government departments, research and education networks, funders and regulators. The role sits within the Professional Services job family, and the role holder is expected to be an active part of the University’s support staff family, working with academic colleagues across a wide range of responsibilities to help deliver its academic mission.

Benefits

We offer access to a generous pension scheme, 30 days’ leave per annum, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Mile End Campus in London. It is full-time for a term of 12 months, with a starting salary of Grade 3, in the range of £33,263 - £40,015 per annum, inclusive of London allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to William Ng, Faculty Programmes Manager at william.ng@qmul.ac.uk.