"Programme Officer"

We are looking for a Programme Officer to join our Professional Services team in the Arts Cluster to support the Digital Humanities and Culture, Media and Creative Industries Departments, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK. The role offers an exciting opportunity to anyone who is interested in providing high quality comprehensive support for undergraduate and postgraduate programmes.

You will act as the first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. Roles support processes within our main workstreams of Assessment and Award, Programme Planning and Delivery and Student Communications and Knowledge ensuring accurate and timely record management across multiple systems. This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London.

There are two full-time positions available:

• 1 x indefinite contract.
• 1 x fixed term contract until 31st August 2026.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft document and correspondence
2. Excellent organisation and time management skills. Proactive with the ability to work independently and manage own workload.
3. Strong numeracy skills and ability to analyse complex numerical data. Excellent working knowledge of Microsoft Word, Excel, Teams, PowerPoint, and Outlook
4. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
5. Ability to work with a broad range of stakeholders in a professional and assured manner
6. Ability to build positive working relationships with team members, collaborating effectively to get things done.
7. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
8. Comfortable with adapting to change, driving own professional development

Desirable criteria

1. Experience in the use of databases, student records systems (such as SITS) and website content management systems
2. Prior experience of working in a customer facing environment
3. Experience of using virtual learning environments
4. Previous experience of working in HE.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. It is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our How we Recruit pages.

Grade and Salary: £34,713 - £38,127 per annum, including London Weighting Allowance

Job ID: 124185

Close Date: 06-Oct-2025

Contact Person: Amrit Gill

Contact Details: Amrit.gill@kcl.ac.uk