"Programme Administrator"

Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full-time, permanent basis.

As a Programme Administrator you will collaborate closely with academic staff and professional services teams. You will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful as a Programme Administrator, you will:

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator. This role requires two days a week on site at the University's office.

If this sounds like the role for you join us as a leading London University with a unique mission for widening participation.

ContractThis role is offered on an open-ended basis. This is a full-time role, working 35 hours per week with two days based in the office. Interviews will be held on 18 August 2025.

Salary and benefitsGrade 4 of the College's London Pay Scale which is £30,803 rising to £34,346 per annum. Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London. The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

EnquiriesIf you would like to know more about the role, please contact Connor Jordan, Programme Manager, at c.jordan@bbk.ac.uk. If you have technical issues or difficulties using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.