"Programs Administrator – UNSW Business School"

Programs Administrator – UNSW Business School

Job no: 538808
Work type: Full Time
Location: Sydney, NSW
Categories: Administration, Student Services, Governance, Policy & Compliance, Knowledge Exchange

• Employment Type: Full time (35-hours per week)
• Duration: Continuing position
• Remuneration Level 5: $88,717 - $100,386 plus 17% superannuation and annual leave loading
• Location: Kensington, New South Wales (Hybrid Flexible Working)

About us:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

UNSW Business School is consistently recognised among the world’s top 20 business schools and a national leader in Australia, the school is home to nearly 20,000 students and a dynamic community of world‑class academics and professional staff

Position summary:

The Programs Administrator will provide support across a range of administrative areas and specific projects within the Education Portfolio, and is critical to data management in relation to the myBCOM and myMCOM platforms. They will interpret and apply rules, procedures, and guidelines to provide superior administrative support and work effectively across a range of stakeholders within the Business School.

This position reports to the Manager, Academic Programs and will work closely with the Program Directors of the Business School’s flagship programs (BCom and MCom), Programs Officers, and the Senior Project Officer, Academic Programs.

Key responsibilities:

• Prepare documentation (including information guides, user FAQs,) that is clear, accurate, succinct and appropriate for the target audience.
• Coordinate events, seminars and information sessions as required; including the management of room booking, attendee list, catering, documentation and liaising with key stakeholders.
• Develop operational reports and documents using a variety of software (Word, Excel, PowerPoint) and specialised reporting tools.
• Schedule meetings and workshops, draft correspondence, prepare meeting agendas and documentation, record meeting minutes and file documents on behalf of Coordinator, and Programs Manager.
• Support complex administrative tasks under guidelines provided in the Education Portfolio projects, for example, extracting data sets, ensuring data integrity, protecting data privacy, updating and synchronising data across platforms. This includes data from the myBCOM and myMCOM platforms.
• Review and proof-read documentation and webpages following guidelines with strong attention to detail.

Skills and experience summary:

• A relevant tertiary qualification with at least 2 years’ experience or an equivalent level of knowledge gained through any combination of education, training and experience.
• Outstanding organisational skills with proven ability to deal with multiple tasks, establish priorities and meet deadlines.
• Excellent written and verbal communication skills and the ability to liaise effectively with all levels of staff and external stakeholders.
• Proven ability to work accurately and efficiently, and with attention to detail.
• Advanced level of computer literacy with excellent skills in Microsoft Office applications and databases, in particular in Microsoft Excel. Preferably, strong analytical skills and familiarity with data analysis tools (e.g. R, Python, SAS) to support advanced data analysis and automation processes.
• Proven organisational skills and the ability to operate autonomously while demonstrating strong initiative and a proactiveness.
• Demonstrated ability to multi-task and apply a flexible approach to workload.

For the full list of the above responsibilities, and skills and experience required for this role, please refer to the Position Description at JOBS@UNSW.

Benefits and culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to apply:

Please submit both a CV and a separate document (max 1-2 pages) addressing the Skills and Experience bullet points listed in the Position Description online via the application portal.

Applications close: Thursday 9th April 2026 by 11:30pm.

A copy of the Position Description can be found on JOBS@UNSW.