Project Manager for University Policy Management (Hybrid) - Chancellors Office

Scheduled Hours

37.5

Position Summary

Washington University seeks a project manager to support the implementation and day to day operations of the University’s policy management framework, including development of the initial policy inventory and rollout of a new policy management system. This role focuses on coordination, documentation, and process execution rather than policy ownership or interpretation.

The project manager reports to the Associate Chief of Staff and Executive Director in the Office of the Chancellor and supports policy owners, stewards, and review committees by coordinating workflows, maintaining records, and assisting with implementation of tools and processes that enable consistent, transparent policy management across the institution. The position supports the implementation and ongoing administration of the University’s enterprise policy management framework, enabling consistent and transparent policy governance across schools and administrative units.

The position may also support select operational and administrative initiatives within the Office of the Chancellor that relate to governance, documentation, and institutional records.

Job Description

Primary Duties & Responsibilities:

Policy System Implementation and Management

• Develop and maintain the project implementation plan for the policy management system rollout, including project timelines, milestones, deliverables, and stakeholder responsibilities.
• Assist with implementation of the University’s policy management tool, including system configuration support, user coordination, testing, and documentation. Track implementation milestones, risks, and dependencies related to the policy management system rollout and ongoing management. 
• Serve as a liaison between the Chancellor’s office and policy owners, the Policy Evaluation Committee, as well as system vendors or IT partners on implementation-related matters. 
• Coordinate cross-functional stakeholders, including policy owners, governance committees, IT partners, and system vendors to support successful system implementation and adoption.
• Monitor project risks, issues, and change requests, escalating implementation challenges and recommending solutions to maintain project timelines.
• Support system testing, training coordination, and rollout activities, including development of user guidance and documentation.

Policy Process Coordination

• Coordinate policy development, revision, and review workflows using established templates, timelines, and procedures. 
• Track policies through development, committee review, approval, and publication stages. 
• Support policy review committees by preparing materials, tracking feedback, and documenting outcomes. 
• Maintain standardized policy development tools, worksheets, and guidance materials. 
• Support administration of the University’s policy governance framework by coordinating review cycles, approval processes, and documentation standards.

Documentation, Records, and Repository Management

• Support the development and maintenance of the University’s centralized policy inventory, including collecting, organizing, and validating policy information from schools and administrative units.  
• Coordinate data entry, document migration, and quality checks associated with standing up the policy inventory. Post and edit policies on the policy inventory website. 
• Maintain the University’s policy repository, including version control, archiving, and accessibility. 
• Coordinate recurring policy review cycles and maintain policy calendars. 
• Document approvals, decisions, and supporting materials to ensure audit readiness. 
• Ensure policy records are complete, accurate, and consistently formatted. 
• Identify opportunities to improve policy management processes, workflows, and documentation standards to enhance efficiency and transparency across the institution.

Stakeholder Support and Communication

• Provide procedural guidance to policy owners and stewards regarding process steps, documentation requirements, and timelines. 
• Assist with preparation of summaries, reports, and briefing materials for leadership. 
• Support communications related to policy updates, rollouts, and system use. 
• Respond to policy-related inquiries and route questions appropriately. 

Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions
* Normal office environment

Physical Effort
* Typically sitting at a desk or table
* Repetitive wrist, hand or finger movement
* Ability to move to on and off-campus locations

Equipment
* Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Required Qualifications:
* Bachelor’s degree and five years of experience in project management, coordination, policy support, compliance work, and/or system implementation.

Preferred Qualifications
* Experience working with document management systems, databases, or workflow tools. 
* Higher education experience, including work on committees and system-wide change management.

Preferred Qualifications
Skills:
Analyze Information, Collaboration, Confidentiality, Detail-Oriented, Document Management Tools, Meeting Deadlines, Office Systems, Prioritization, Problem Solving, Process Improvements, Project Coordination, Project Management, Sound Judgment, Spreadsheets, Verbal Communications, Workplace Organization, Written Communication

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.