Project Officer (Intranet User Experience and Content)

Reference number: 25532
Term: Fixed-term, full-time basis until 31 December 2025
Remuneration: $120,443 to $131,749 pa (HEW7) (inclusive of $101,775 to $111,330 salary pa, 17% superannuation and 17.5% recreation leave loading)
Location: Gardens Point
Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Project Officer (Intranet User Experience and Content) to join Communications and Government Relations, Engagement, Chancellery Division.

This position presents an opportunity to contribute to intranet enhancements aimed at improving the usability, structure, and overall effectiveness of QUT’s intranet, supporting both the student experience and the delivery of essential staff services. Collaboration would extend to Intranet Content Advisers, fellow Internal Communications team members, and a broad range of university stakeholders — including Internal Communications, Student Services and Wellbeing, Digital Business Solutions, and other content owners and authors as needed The Project Officer will contribute to short-term sprints of work, including user research, consultation and co-design to inform changes to navigation, homepage layout, and information architecture. The position could also provide the opportunity to contribute to ongoing content development, engage with the university’s distributed network of trained intranet content authors (the authoring community), and support governance improvements to ensure key information is accessible and easy to find.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Engagement Portfolio strives to elevate QUTs profile through strategic and impactful communication and engagement. The Portfolio is integral to driving engagement, attracting students, and fostering partnerships across government, research, and industry on both national and international fronts. By leveraging innovative engagement, communication and marketing strategies, the Portfolio contributes to the university’s ongoing success and global recognition. This position reports to the Intranet Team Leader for career planning, development, and performance expectations.

What you need to succeed

Completion or progress towards a relevant degree, with subsequent work experience, or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience supporting digital or content-related projects, including coordination of tasks, documentation, and stakeholder engagement.
Excellent attention to detail with the ability to work independently to meet tight deadlines.
Demonstrated ability to write for the web, including knowledge of web standards, accessibility and usability.
Strong digital literacy skills and experience using web, publishing, graphic design or web analytics software.
Demonstrated abilities working within a team and liaising with stakeholders to form productive relationships and achieve results.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
Purchased Leave Scheme - up to 8 extra weeks.
Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Queensland University of Technology - Project Officer (Intranet User Experience and Content)

Job opens: 16-Sep-2025

Applications Close: 30-Sep-2025 at 11.30pm