PT Testing Assistant

Position Summary

The Testing Assistant is an integral part of Accessibility and Testing and reports to the Assistant Director of University & Community Testing. This position is primarily responsible for providing professional and courteous testing services to students and all other customers. Duties include proctoring tests, assisting with group placement testing, and monitoring test security in small and large group environments.

Knowledge, Skills, Abilities and/or Competencies

• Ability to understand and follow specific oral and written instructions.
• Excellent customer service and communication skills.
• Basic computer skills and ability to learn new technology.
• Ability to handle sensitive customer issues and maintain confidentiality.
• Attention to detail and organization.

Physical Demands

Sitting for long periods.

Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications

Experience in a college testing environment.

Duties/Responsibilities

Test Proctoring

• Monitor testing rooms on camera and walk around testing rooms.
• Ensure prohibited items are placed in lockers and not accessed during test.
• Follow all rules and procedures for administering tests.
• Provide verbal instructions to test takers regarding test rules and procedures.
• Report violations of test rules and procedures per instructions from each test provider.

Percentage of time: 70

Test Administration

• Seat test takers according to daily seating plans.
• Hand out the required testing materials, ensuring that each test taker has the correct items for the exam.
• For digital exams, initiate the testing software or platform on the test takers’ computers at the designated start time.

Percentage of time: 30