Radio Dispatcher (Temporary)
Job Category: Police
Requisition Number: RADIO001387
Posted: September 11, 2026
Full Time
On-site
Rate: $25.42 USD per hour
Monmouth University Main Campus
West Long Branch, NJ
Monmouth University is seeking applications for a Radio Dispatcher
in the University Police department. The successful candidate would
receive incoming telephone or alarm system calls regarding
emergency and non-emergency police and fire service, emergency
ambulance service, information and after hours calls; determine
response requirements and relative priorities of situations, and
dispatch units in accordance with established procedures; enter
necessary information in the CAD system; relay information and
messages to and from emergency sites, to law enforcement agencies,
and to all other individuals or groups requiring notification. This
is a temporary position.
This is an in-person; on-campus; non-remote
position.
For more information about the department, please visit the
Monmouth University Police Department webpage.
Application Material Required:
Monmouth University requires all applications and supporting
documents to be submitted via the university's career portal. In
addition to the application, candidates
must
upload the following documents. Applications will
not be considered complete for review until all
required documents are uploaded.
- Resume or Curriculum Vitae
Optional Documents:
- Cover Letter
- Professional References
Duties and Responsibilities:
- Assist callers in determining their locations and the nature of
their problem in order to determine the type of response
needed.
Determine response requirements and relative priorities of
situations, and dispatch units in accordance with established
procedures.
Receive incoming telephone or alarm system calls regarding
emergency and non-emergency police and fire service, emergency
ambulance service, information and after hours calls. Monitor the
computerized 911, fire and security alarm systems.
Monitor numerous security cameras.
Monitor transmissions from Monmouth County Radio and scanners
from adjacent Police Departments.
Relay information and messages to and from emergency sites to
law enforcement agencies, and all other individuals or groups
requiring notification.
Operate base radio for 2-way communications with Police and
Facilities Management personnel.
Use multiple pieces of technology and software applications to
make critical decisions that affect campus-wide response and
reaction.
Test emergency notification system daily.
Assist with checking the function and maintenance of the
emergency phones located throughout campus.
Issue parking permits.
Verify and issue keys to contractors.
Look up employees and students in Ultipro and Ellucian
Colleague.
Record details of calls, dispatches, and messages.
Complete Dispatch Reports and other reports, as needed.
Enter, update, and retrieve information from computerized data
systems regarding such things as wanted persons, stolen property,
vehicle registration, and stolen vehicles.
Obtain “look ups” from county and state computer systems.
Look up and print out card access photos in Pro Watch.
Maintain files of information relating to emergency calls such
as personnel rosters, and emergency call-out and pager files.
Maintain access to and security of highly sensitive
materials.
Document and obtain coverage for members of the department who
call out for their shift.
Complete daily activities log for open doors and activities on
campus.
Other duties as assigned
Minimum Requirements:
- High school diploma or equivalent.
- Excellent customer service skills and the ability to provide
professional and composed verbal and written communication with
internal offices, external police departments and the public.
- The ability to work with a high level of efficiency under
pressure and extreme stress at times to make urgent and critically
important decisions regarding emergency situations based on
knowledge, skills and policy and procedures.
- The ability to actively listen, understand and communicate
effectively.
- The ability to use multiple emergency-related technology and
equipment and software applications.
- Ability to remain seated for long periods.
- Ability to work on a standard shift (8 hours per day, 40 hours
per week) including all shifts during various hours, including
weekends and holidays.
- May be required to work overtime as needed.
- Ability and willingness to keep oneself up-to-date on current
practices and department-sponsored trainings; and at times, with
limited supervision.
Preferred Qualifications:
- Experience with public contact, customer service, or clerical
responsibilities which demonstrate the ability to perform multiple
tasks at the same time.
- Associate's degree, two years of college, trade school, or
equivalent education.
- Bachelor's degree preferred.
- Higher Education public safety experience is a plus.
Questions regarding this search should be directed
to: Barbara Santos or bsantos@monmouth.edu or
732-263-5629
Note to Applicants:
- Finalists will be required to complete a comprehensive
background check.
- Schedule is: Monday - Friday; 8:00 am - 4:00
pm
- Dispatchers report 15 minutes prior to start of shift for
report-in time and are paid.
- This position is an emergency personnel job.
- Training will be provided.
- Temporary; non-benefits eligible.
Please keep in mind that a job posted as “Open until filled” may
close at any time without notice. As such, we encourage you to
submit your application and all required documentation as quickly
as possible to ensure consideration for the posted position.
Department:
Monmouth University Police
Total Weeks Per Year:
52 weeks
Hours Per Week:
40 hours
Salary:
$25.42 per hour
Union:
Job Posting Close Date
Open until filled
To apply, visit https://recruiting.ultipro.com/MON1000MON/JobBoard/d4da5ea7-24db-4f02-a484-7497ffffb76d/OpportunityDetail?opportunityId=0ec8166d-168b-4c36-aadf-ae2eaef18f5f
Equal Opportunity Employer
This employer is required to notify all applicants of their rights
pursuant to federal employment laws. For further information,
please review the Know Your Rights notice from the Department of
Labor.
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