"Receptionist - Infant Hearing Screening Technician"

Position Summary

At Stony Brook Medicine, a Infant Hearing Screening Technician is a valuable member of our team, who provides clinical and administrative services to our patient population. Qualified candidates will demonstrate superior patient care and possess outstanding communication skills while adhering to our high standard of excellence.

Receptionist Responsibilities:

• Provide information to patients, hospital staff, community physicians and agencies related to speech and hearing testing and therapy. Direct questions to appropriate personnel if needed.
• Provide prompt and accurate problem resolution to service issues related but not limited to testing and billing.
• Answer phones and coordinate new and follow-up patient appointments. Obtain insurance authorizations and referrals. Requires knowledge of speech and hearing procedures to determine the multiple options of visit types.
• Check in patients and collect needed paperwork, authorizations and referrals for the appointment in a friendly and professional manner. Requires knowledge of the requirements of individual insurance providers and obtaining referrals and pre-authorizations.
• Ensure adequate supplies for the front desk and office.

Infant Hearing Screening Technician Responsibilities

• Perform hearing screenings in newborn nursery and NICU (peds unit as needed).
• Documentation of testing and results.
• Obtain parent questionnaires and hi-risk forms.
• Equipment monitoring/maintenance.
• Communication with nursery personnel.

Qualifications

Required Qualifications:

• Associates Degree or 48 hours of college credits
• 6 months of professional pediatric experience or 6 months in a medical setting
• 6 months of experience managing patient appointments
• Strong communication skills

Preferred Qualifications:

• Associates Degree
• Professional experience with infants. 1 year of experience in a medical administrative position managing busy phones and insurance authorizations.
• Hearing screenings

Special Notes:

Resume/CV should be included with the online application.

Posting Overview:

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $45,848 - $56,244 Base

The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP full-time positions ($4000)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.