"Registrar Floater, Faculty of Arts and Sciences"

Overview

Reporting to the Assistant Director of Administration and Operations for the Faculty of Arts & Sciences, the FAS Floater Registrar will be a primary student records contact for the Director of Undergraduate Studies (DUS) and/or the Director of Graduate Studies (DGS) on assignment to various departments for planned and unplanned vacancies and peak times. This position will be the departmental source for course and curriculum support, degree progress, academic deadlines, policies, procedures, and activities.

Responsibilities include overseeing and coordinating administrative, program, and office activities of the DUS and/or DGS. Serving as the primary support for DUS and DGS and principal contact for managing degree progress or activities related to registration, etc. Monitoring student records to ensure compliance to academic regulations and program requirements for graduation using Degree Audit and/or Faculty Student Advising and notifying DUS or DGS of identified problems for faculty action with the DUS and/or DGS. Coordinating teaching schedules for academic classes; scheduling classroom assignments. Assisting the DUS and/or DGS in analyzing need and determining teaching fellow assignments including entering information in Teaching Fellow System (TFS). Scheduling course offerings and discussion sections in CourseLeaf. Supporting the recruitment and admissions processes for the department including planning events, assisting with student academic activities, responding to general inquires and requests for information regarding the academic program and developing expertise on departmental registrar processes and procedures. Serving as a training resource to newly hired FAS Registrars.

This position will include assignments that will rotate between departments and also simultaneously requested from multiple departments in the FAS as needed. Assignments will generally be on a short-term basis and could change with little notice. The duration and nature of the assignments will be dependent on the operational needs of the departments and in consideration of the specific tasks. The ideal candidate will have a positive outlook and customer service mindset and be able to be flexible and adapt easily to change in assignments. May perform other duties as assigned.

Required Skills and Abilities

1. Proven ability to function independently and as part of an integrated team in a fast-paced environment. Ability to manage time to be efficient and productive in multiple departments and locations. The ability to make independent and informed decisions, take initiative, and follow through.
2. Excellent and proven written, verbal communication and organizational skills. Outstanding interpersonal and customer service skills and attention to detail. Ability to handle sensitive information confidentially.
3. Proven ability to consistently meet deadlines and prioritize workload. Ability to multi-task effectively with demanding time constraints. Work well under pressure addressing multiple projects, often with conflicting demands and deadlines, with a high degree of accuracy. Excellent follow-up skills. Provide succinct and concise descriptions of tasks to supervisors and peers.
4. Demonstrated ability to be flexible and adapt and manage change effectively, often with short notice, including demonstrated ability to learn new systems, processes, and software. Demonstrated ability to serve as a principal source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff.
5. Demonstrated strong administrative support skills. Ability to compose, edit, and proofread memos, general correspondence, and reports. Demonstrated ability to serve as a principal source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff. Demonstrated history of excellent attendance, reliability, and punctuality.

Preferred Skills and Abilities

1. Prior experience in academic or registrar settings, with knowledge of university policies and procedures.
2. Familiarity with student information systems, such as Banner, Courseleaf, and Canvas.
3. Intermediate to advanced proficiency with Microsoft Office Suite and experience with web management tools.

Principal Responsibilities

1. Serves as a principal source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff.
2. Processes applications for admissions. Ensures compliance with administrative policies and procedures.
3. Assists students with the completion of forms. Reviews and verifies forms for completeness and accuracy.
4. Establishes and maintains student files, ensuring all personal, financial, and academic records are kept current and accurate.
5. Monitors student records to ensure compliance to academic regulations and program requirements for graduation. Maintains logs and records. Compiles statistical data and information. Summarizes data in reports or analyses.
6. Updates, edits, and writes program publications. Coordinates production and distribution of publications.
7. Coordinates teaching schedules for academic classes. Schedules classroom assignments. Coordinates Senior Essay and Dissertation activities.
8. Monitors financial records and activity.
9. Oversees and instructs support staff.
10. Performs clerical functions incidental to office activities.

Required Education and Experience

Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree, or an equivalent combination of education and related experience.

Additional Details

• Hourly Range: $31.05
• Location: 55 Whitney Avenue, New Haven, Connecticut
• Job Category: Administrative Support
• Time Type: Full time
• Work Model: Hybrid