Position Summary:

The Retail Associate plays a vital role in the success of The Soar Store, Fairmont State University’s official spirit store. This position is responsible for delivering excellent customer service, processing sales, maintaining merchandise displays, and helping create a welcoming environment that reflects the pride and traditions of the university.

Key Responsibilities:

• Greet and assist customers in a friendly, professional, and enthusiastic manner.
• Operate the point-of-sale (POS) system to process transactions accurately and efficiently.
• Assist with receiving, unpacking, tagging, and stocking new merchandise.
• Maintain visually appealing and well-organized displays that highlight university spirit and seasonal promotions.
• Support inventory counts, restocking, and loss prevention measures.
• Ensure cleanliness and organization of the sales floor and stock areas.
• Promote store events, game-day specials, and Falcon pride through positive interactions with customers.
• Follow all university and departmental policies, procedures, and cash-handling guidelines.
• Perform other duties as assigned to support the overall success of The Soar Store.

Minimum Qualifications

• Previous retail, customer service, or cashier experience preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Basic math skills and attention to detail.
• Flexibility to work evenings, weekends, game days, and special events.
• Ability to lift up to 30 lbs and stand for extended periods.