"Revenue Cycle Supervisor"

Revenue Cycle Supervisor

Title: Revenue Cycle Supervisor

Location: Midtown

Org Unit: AR - Billing Gov't

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $70,800.00 - $80,300.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Oversees daily billing and collection processes, generates reports, monitors employee productivity and develops strategies to improve overall performance in cash collections, expedite account resolution and streamline billing processes.

Job Responsibilities

• Performs daily employee audits of AR follow up in practice management system for quality assurance.
• Performs daily maintenance of assigned work queues.
• Analysis of their assigned workqueues and creates daily assignments for team.
• Identifies trends in revenue cycle activities, including payments, denials, billing, coding and/or documentation errors. Recommends actions plans to address deficiencies. Monitors implementation of corrective action plans.
• Utilizes financial reports to develop action plans aimed at maintaining or improving financial and/or operational performance.
• Develops and implements billing guidelines and policies. Ensures daily billing and collections processes are compliant with regulatory requirements.
• Meets periodically with staff to identify areas for improvement that may impact net collections.
• Responds to billing inquiries from patients and insurance companies and makes corrections within the practice management system.
• As needed, assists with the development and implementation of revenue cycle strategies and workflows that will enhance cash collections, expedite account resolution and streamline billing processes.
• Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.

Education

• Bachelor's Degree in related field

Experience

• Approximately 2-3 years of related supervisory experience
• Approximately 3-5 years of physician billing experience, specifically accounts receivable and collection experience.
• Prior experience working with an eMR systems.
• Knowledge of medical terminology.
• Knowledge of third-party reimbursement.
• Microsoft Excel and other reporting software to sort, filter, summarize and identify various account receivable trends.

Knowledge, Skills and Abilities

• Organized and thorough auditing processes for quality assurance and maximum productivity.
• Create meaningful assignments and projects for team distribution.
• Demonstrated knowledge of medical terminology.
• Demonstrated knowledge of third party reimbursement.
• Excellent verbal, written and interpersonal skills.

Licenses and Certifications

• Certified Professional Coder (CPC) preferred.

Working Conditions/Physical Demands

• Standard office work