"Safe Ride Driver/Dispatcher"

Job Details

Posting Details

Working Title
Safe Ride Driver/Dispatcher

Position Number
HR5632

Department
TRANSPORTATION SERVICES

Location
Norfolk, VA

Type of Position
Hourly

Type of Job
Hourly/Wage

EEO Category
E Paraprofessionals

Job Description

MULTIPLE POSITIONS WILL BE FILLED FROM THIS RECRUITMENT

The incumbent is expected to perform duties within the Transportation & Parking Services Department necessary to provide safe transportation for the University community. This position serves as the primary contact for students, staff and faculty when calling the University’s Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. This position is also responsible for serving as a Safe Ride Driver; providing safe vehicle transport for students, staff, faculty and guests of the University, to designated properties owned / leased by the University.

Type of Recruitment

Knowledge, skills and abilities

Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws. Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation. Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use. Some knowledge of MS Office or related software. Excellent oral and written communication skills. Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Navigational skills to read a map to locate addresses within designated service area. Demonstrated ability to learn the names and locations of buildings, the streets and addresses within the Safe Ride service area. Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues. Demonstrated ability to use automated dispatch software. Demonstrated ability to operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones. Demonstrated ability to interpret and follow established parking regulations, policies and procedures. Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations. Demonstrated ability to be punctual and complete work assignments in a timely fashion. Demonstrated ability to operate hand and power tools. Demonstrated ability to sit in a vehicle for extended periods of time.

Special licenses, registration or certification

Must possess a valid VA driver’s license with an insurable driving record.

Education or training

Level and type of experience

Some experience operating a motor vehicle. Some experience in a customer service related position.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Basic experience driving a 12 – passenger van or similar vehicle preferred.
Some experience working as a dispatcher preferred.

Conditions of Employment

Must possess and maintain a valid Virginia Driver’s License. Must have and maintain an insurable driving record in accordance with University and state regulations. Must be available to work evening shifts, including weekends (Monday through Sunday). Must be able and willing to operate vehicles during inclement weather events, including snow, rain, and other adverse conditions.

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate
Salary range between $14.50 - $16.50 per hour

Posting Detail Information

Job Requisition Number
S03013

Job Open To
General Public

Open Date
07/28/2025

Close Date

Open Until Filled
Yes

Special Instructions Summary

Please submit a Resume and Three (3) Professional References

Criminal Background Check
The final candidate is required to complete a criminal history check.

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Human Resources at (757)683-3141.