"Salesforce Administrator"

Salesforce Administrator

Company:
The University of Arizona

Job Location:
Tucson, 85724

Category:
Network/System Administrator

Type:
Full-Time

Posting Number: req24691

Department: Digital Experience Technology

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

The University of Arizona's University Information Technology Services (UITS) invites applications for a Salesforce Administrator who is energized by problem-solving, collaboration, and building high-quality solutions. This role supports the University's enterprise Salesforce CRM (Trellis) and works closely with fellow administrators, developers, engineers, architects, and product owners across multiple layers of the platform.

We are seeking individuals who enjoy analyzing business needs and helping design technical solutions using Salesforce tools and features. The role provides opportunities to learn new capabilities-including emerging AI-enabled platform features-and contribute to an evolving CRM ecosystem that supports academic and administrative units across campus.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

• Configure, develop, and maintain Salesforce solutions and related systems to meet business needs.
• Support existing Salesforce features and troubleshoot issues as part of daily operations.
• Collaborate with developers, engineers, and other technical partners across multiple layers of the technology stack.
• Participate in Agile ceremonies and contribute to iterative planning, refinement, and delivery.
• Test new and existing products; assist with environment management and release activities.
• Contribute to documentation, analysis, and design discussions that improve solution quality and user experience.

Knowledge, Skills, and Abilities

• Ability to work independently and collaboratively as part of a team.
• Ability to communicate clearly in both verbal and written formats.
• Strong analytical, inductive reasoning, and problem-solving skills.
• Ability to manage multiple concurrent tasks and prioritize effectively.
• Skill in configuring and maintaining application systems and supporting technologies.
• Interest and aptitude for learning new tools, including emerging AI-assisted functionality and light development workflows.
• Ability to communicate technical and business contexts with users of varying levels of technical expertise.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree.
• 3 years of relevant work experience.

Or

Equivalent combination of education and work experience.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Information Technology

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $65,687 - $85,393

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade 9

Career Stream and Level PC2

Job Family Applications Development

Job Function Information Technology