Security Guard
General Purpose:
Ensures the safety of students, faculty, staff, visitors, facilities, and property of the College
Major Role Functions:
- Excellent customer service with the ability to communicate effectively, in a business like courteous manner
- Maintains logs and records, conducts campus patrols, building/lobby security, handle emergency situations, understand/apply rules, regulations, policies and procedures of the college, Federal, State and local laws
Position Responsibilities:
- Patrol areas of the campus, greet the public when they entering buildings, provide directions, assistance and escorts
- Provide safety and security for the campus
- Effectively receive/transmit radio communications, electronic messages and receive and relay information via landline phone
- Author incident and administrative reports in a complete, clear and concise manner. May be asked to conduct basic investigations
- Operate access control and safety systems of the building including the location of emergency exits, fire alarms, fire extinguishers, etc
- Understand and apply rules, regulations, policies and procedures of the college, Federal, State and local laws, while performing duties of the position
- Ability to adjust to fluctuating situations, and act quickly and intelligently in an emergency situation whether acting independently or in with other team members
- Maintains complete and accurate logs and records, conducts campus patrols, and building/lobby security
- Perform other related duties as assigned
Minimum Requirement:
- High school diploma or equivalent plus one year of experience providing security services or experience working in a general customer focused role
- Attention to detail and accuracy with names, numbers and codes
- Ability to communicate effectively, in a business like courteous manner
- Ability to take and follow: directions, deployment plans and action plans
- Basic computer skills, capable of learning to operate new technology and software
- Ability work in physically demanding conditions, under stressful, fatiguing, fast-paced environment
Preferred:
- Associate's degree in Criminal Justice or 1 year of experience in a law enforcement setting
- Certification in CPR and First Aid, including Basic Life Support. (must obtain within 90 days of hire)
- Graduate of a 4 week or longer Maryland Police Training Commission Police Training program
- Experience with emergency situations that require ability to stay calm, exercise sound judgment, and act quickly, when necessary
- Previous experience working with a two way radio or similar devices
Conditions of Employment:
- Candidate must successfully complete a full background check
- No criminal record that would restrict access to criminal justice information
- Successfully complete an entrance level physical agility test and pass an annual physical fitness test
- Must maintain a telephone contact number and a valid Driver's License with a satisfactory driving record
- Able to work in an on-call work status. Be required to work varied shifts including weekends, nights, and/or holidays
- This position is an "essential personnel," meaning the attendance for 24-hour emergency response availability, and presence for campus emergencies is mandatory
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of job, the employee is occasionally required to stand, walk; ride a bike, operate a Segway, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment:
While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment ranges from minimal to moderate.
Required training:
Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Crime Prevention, Patrol Tactics, Emergency Response, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)
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