Senior Administrative Assistant

Employer: Northern Michigan University

Location: Marquette, Michigan, United States

Salary: Competitive Salary (Hourly rate: $15.70)

Date posted: Dec 19, 2025

Position Type: Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Enrollment Management, Financial Aid

Employment Level: Mid-Level

Employment Type: Full Time

Job Details

Position Title: Senior Administrative Assistant

Department: Financial Aid

Term of Assignment: Continuing

FLSA Status: Non-Exempt = overtime eligible

Work Schedule: Traditionally Monday - Friday, 8:00 am - 5:00 pm

Travel: No travel

Brief Statement of Duties: Provide administrative support by performing exceptional customer service, answering general financial aid questions, preparing statistical reports, handling information requests on confidential and personal information, and performing clerical functions such as handling incoming/outgoing mail, ordering supplies, and making appointments.

Minimum Qualifications

Required Education: High School Graduation or Equivalent

Required Minimum Work Experience: One year related office experience (phones, customer service, document preparation, word and data processing packages, etc.)

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

• Excellent customer service skills.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.
• Excellent oral and written communication and comprehension skills.
• Time management skills.
• Ability to work under pressure; be a self-motivator; work as part of a team; and maintain a calm, friendly and cooperative attitude.

Special Instructions to Applicants: Submit application, cover letter, resume and references. This position is not currently available for sponsorship.

Contact Information: Brenda Bickler, Employment Specialist, 906-227-2114

NMU is an equal opportunity employer.